Arrowhead Springs Healthcare

In the surveyor’s words

From the most serious findings on record at Arrowhead Springs Healthcare, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF814Apr 24, 2025

  Based on observation, interviews, and record reviews, the facility failed to ensure proper disposal of garbage when one of two lids in the outside recycling receptacles was not closed and overflowing with trash. This failure had the potential to attract pests. Findings: During a concurrent observation and interview on April 22, 2025, at 7:45 AM, with the Registered Dietician (RD), in the garbage storage area, located outside the facility, there were three garbage containers. One container (the recycling container- a large container for holding or transporting waste or items for recycling) was not closed and it was overflowing with open cardboard boxes. The RD stated the recycling container should be close and should not be overflowing. […]

• No harm, potential for more than minimal, widespreadF908May 26, 2022

  Based on observation, interview, and record review, the facility failed to do maintenance on the stove in the kitchen on an annual basis per their policy , when two of the burners were not lit because the gas lines were clogged with grease/corrosion and five out of eight dials that function to turn on the burners and adjust gas flow were missing. This failure had the potential to cause a grease fire and put staff and 91 residents at risk. Findings: 1. During an observation and concurrent interview with the Dietary Services Supervisor (DSS) on May 23, 2022,at 10:10 AM, the six burner industrial stove was missing five plastic knobs that were used to turn on the burners and adjust the gas flow. […]

• No harm, potential for more than minimal, widespreadF880Sep 17, 2021

  Based on observation, interview, and record review the facility failed to provide appropriate infection prevention and control surveillance when: 1. There was no visible signage posted indicating the facility's Covid-19 protocol ( wear a mask, social distance, wash hands, use hand sanitizer) for individuals entering the facility. 2. There was no monitoring of the facility's Covid-19 screening processes for individuals entering the facility. 3. There was no process for monitoring or verifying Covid-19 vaccination status or negative Covid-19 test result for individuals entering the facility. 4. […]

• No harm, potential for more than minimal, patternF582Jun 4, 2026

  Based on interview and record review, the facility failed to inform residents, in writing, of services available and the charges for those services, including charges for items and services not covered by Medicare or Medicaid for three of four sampled residents (Resident 120, 121, and 122) when Resident 120, 121, and 122 did not receive written notification of their estimated out of pocket cost on the required Skill Nursing Facility Advance Beneficiary Notice of Non-coverage form (a form a facility gives a resident to let them know Medicare may stop paying for their stay or certain services).These failures had the potential to prevent residents from receiving the information necessary to understand their potential financial liability and make informed decisions regarding continued… […]

• No harm, potential for more than minimal, patternF644Jun 4, 2026

  Based on interview and record review, the facility failed to update Pre-admission Screening and Resident Review (PASARR - a federally mandated program that requires all individuals seeking admission to a Medicaid-certified nursing facility to be screened to ensure individuals who are identified to have a significant mental illness (SMI), intellectual or developmental disability (I/DD)) are not inappropriately placed in nursing homes for long term care) for two of five sampled residents (Resident 17 and 76) for PASARR when: 1. […]