Deficiency Index

Arbor Hills Nursing Center

La Mesa, California · CCN 055114

23 surveys since 2011. The first finding at harm level was recorded in 2024.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
86
Surveys
23
Harm or worse
1
Immediate jeopardy
0
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse1

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file15/23

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
100
Ownership
For profit - Limited Liability company
Chain
GENERATIONS HEALTHCARE
County
San Diego
Medicare-certified since
1978

CMS ratings

Overall
5
Health inspection
4
Staffing
3
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded fewer weighted findings than most of its peer group.

Weighted by harm level, against 110 for-profit facilities of 100–127 beds in California.

Last survey on record

Feb 12, 2026

270 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.064.16
Registered-nurse hours per resident day0.59—
Annual nurse turnover46.2%37.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$12,831 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG12.7%H—I—
No harm, potential for more than minimalD3183.8%E410.8%F—
No harm, potential for minimalA—B12.7%C—
CMS’s current file: 37 of the 86 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6563×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F6572×

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • F6942×

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

  • F7552×

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

In the surveyor’s words

From the most serious findings on record at Arbor Hills Nursing Center, in the surveyor’s own words.

  • Actual harm, isolatedF688Nov 1, 2024

    Based on observation, interviews, and record review the facility failed to identify and address a decline in range of motion (ROM - how far a joint can move or stretch) for one of two residents (Resident 27) reviewed for limited range of motion. This failure resulted in a decline Resident 27's full movement potential of his hands (such as fully closing his hands to grasp or make a fist), which made it difficult for Resident 27 to cut up food items and fully grasp utensils during meals. […]

  • No harm, potential for more than minimal, patternF804Nov 1, 2024

    Based on observation, interview and record review, the facility failed to ensure food served was in a palatable (pleasant and appealing), flavorful manner that maintained the nutritional value of the menu items served. This failure had the potential to decrease residents' meal intake and contribute to weight loss. The facility census was 86. Cross-Reference F867 Findings: During a dining observation on 10/29/24 the following confidential resident food concerns occurred: - 8:26 A.M., did not like the food, bad taste. - 9 A.M., did not like food: processed meat, cold food, mashed vegetables, spicy dinner last night .lost weight per preference but also due to not liking the food . - 9:16 A.M., breakfast always scrambled eggs, cold food. - 9:21 A.M., food was always cold. […]

  • No harm, potential for more than minimal, patternF806Nov 1, 2024

    Based on observations, interviews, and record reviews, the facility failed to provide food that accommodates resident's preferences for one of 20 residents (Resident 72) sampled. This failure had the potential for Resident 72 to experience poor meal intake and weight loss due to foods they do not like or tolerate. Findings: A review of Resident 72's Admission Record indicated Resident 72 was admitted to the facility on [DATE] with diagnoses which included a history of heart failure (a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg swelling). […]

  • No harm, potential for more than minimal, patternF812Nov 1, 2024

    Based on observation, interview, and record review, the facility failed to ensure food safety and sanitation practices in dietary services were maintained according to standards of practice when: 1. Two individual sized cereal containers were found on the floor under the food shelves of the dry pantry storage. 2. One large food can item was dented. 3. Food boxes stored above the red line (18 inch) mark from the ceiling from fire sprinkler clearance. 4. Five food seasonings was previously used without an opened date. 5. One dish machine did not have a proper air gap system to adequately prevent backflow of contaminated fluids. 6. A red sanitation bucket was placed on top of a food production table. […]

  • No harm, potential for more than minimal, patternF677Apr 15, 2022

    Based on observation, interview, and record review, the facility failed to ensure residents who required assistance with toileting, were provided assistance when requested and in a timely manner for six residents (Residents 39, 163, 162, 20, 10 and 8) and for six out of seven confidential residents (CR). This failure had the potential for residents to not have their toileting needs met and to experience a health decline or to lose the ability to control bowel and or bladder. Findings: 1. […]

Read 20 findings in full →The most serious and the most recent: 20 of 86 on record.

Every survey on record

FindingsAt actual harm or above

  • Feb 12, 2026Standard6 findings
  • Apr 10, 2025Complaint1 finding
  • Mar 18, 2025Complaint1 finding
  • Nov 1, 2024Standard and complaint18 findings · 1 harm
  • Aug 14, 2024Complaint1 finding
  • Jun 20, 2024Complaint1 finding
  • Apr 9, 2024Complaint1 finding
  • Oct 10, 2022Complaint1 finding
Show the 15 earlier surveys
  • Apr 15, 2022Standard9 findings
  • Dec 5, 2019Standard5 findings
  • Nov 16, 2018Standard3 findings
  • Jul 11, 2018Complaint1 finding
  • Oct 12, 2017Standard4 findings
  • Oct 4, 2017Complaint1 finding
  • Aug 31, 2017Complaint1 finding
  • Apr 11, 2017Complaint1 finding
  • Oct 21, 2015Complaint1 finding
  • Aug 20, 2015Standard5 findings
  • Nov 6, 2014Standard6 findings
  • Nov 6, 2013—2 findings
  • Dec 6, 2012—4 findings
  • Jan 25, 2012—6 findings
  • Jan 6, 2011—7 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction