Deficiency Index

Ark Healthcare & Rehabilitation at Governors House

Simsbury, Connecticut · CCN 075338

25 surveys since 2011, 4 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
125
Surveys
25
Harm or worse
4
Immediate jeopardy
0
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Harm or worse4

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file18/25

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
70
Ownership
For profit - Limited Liability company
Chain
Independent
County
Capitol
Medicare-certified since
1990

CMS ratings

Overall
4
Health inspection
4
Staffing
3
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 27 for-profit facilities of 66–99 beds in Connecticut.

Last survey on record

Dec 30, 2025

314 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.513.64
Registered-nurse hours per resident day0.59—
Annual nurse turnover40.7%40.1%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$16,039 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG12.8%H—I—
No harm, potential for more than minimalD2672.2%E38.3%F12.8%
No harm, potential for minimalA—B12.8%C411.1%
CMS’s current file: 36 of the 125 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5803×

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • F6843×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6863×

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • F6092×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

In the surveyor’s words

From the most serious findings on record at Ark Healthcare & Rehabilitation at Governors House, in the surveyor’s own words.

  • Actual harm, isolatedF686Mar 13, 2024

    Based on observations, review of the clinical record, staff interview, and review of facility documentation for 1 of 3 residents (Resident #39) reviewed for pressure ulcers, the facility failed to ensure off-loading of the heels was implemented to prevent a pressure ulcer. The findings include: Resident #39 was admitted to the facility on [DATE] with diagnosis of cerebral vascular infarction (CVA), pleural effusion, and hemiplegia/hemiparesis. A Discharge Summary from the hospital dated 10/20/23 identified Resident #39's skin was without rashes, ulcerations, or petechiae. An Admission Braden scale dated 10/20/23 identified Resident #39 was at moderate risk for skin breakdown. […]

  • No harm, potential for more than minimal, widespreadF880Mar 13, 2024

    Based on the staff interviews, facility documentation, and review of the facility policies, the facility failed to ensure that Infection Prevention Control Program standards (IPCP) policies and procedures are reviewed annually by the Administrator, Medical Director, and the Director of Nursing and that the facility maintained an updated list of residents with Multidrug Resistant Organism. (MDRO) The findings included: On 3/1/24 at 11:07 AM, review of the Infection Prevention policies/procedure manual with RN #6 (the Infection Preventionist) and RN #7 (the previous Infection Preventionist) failed to identify the policies had been reviewed and signed by the Administrator, Medical Director, and Director of Nursing annually. […]

  • No harm, potential for more than minimal, patternF761Dec 30, 2025

    Based on observations, review of facility policy and procedures, and interviews reviewed for one of two medication storage rooms, the facility failed to ensure that expired testing supplies were removed from medication room, facility failed to ensure items were not stored on the floor, facility failed to ensure staff personal food items were not being stored in the medication room and failed to ensure medication refrigerator temperatures were consistently completed. The findings include:1. […]

  • No harm, potential for more than minimal, patternF812Dec 30, 2025

    Based on observations, review of facility policy and procedures and interviews, the facility failed to ensure the nourishment room refrigerator and room were cleaned and kept in a sanitary manner. The findings include:Based on observations, review of facility policy and procedures and interviews, the facility failed to ensure the nourishment room refrigerator and room were cleaned and kept in a sanitary manner. The findings include: An observation of the nourishment room on the second-floor unit with the DNS on 12/22/25 at 2:17 PM identified immediately upon entrance the nourishment room has a foul odor. The DNS indicated she smelled a foul odor and the longer she was in the room it did not smell, however immediately upon entering there was an odor. […]

  • No harm, potential for more than minimal, patternF756Mar 13, 2024

    Based on review of the clinical record, facility documentation, facility policy and interviews for 2 of 5 residents (Resident #7 and Resident #43) reviewed for unnecessary medication, the facility failed respond to pharmacy recommendations related to an as needed (PRN) psychotropic medication. The findings include: 1. Resident #7's diagnoses included Alzheimer's disease, anxiety disorder and Type 2 diabetes. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #7 was moderately cognitively impaired, required practical assistance with shower transfer and toileting hygiene and maximal assistance with showering. The Resident Care Plan dated 11/10/23 identified Resident #7 had episodes being resistive to care- refused to shower and refused to change clothes. […]

Read 22 findings in full →The most serious and the most recent: 22 of 125 on record.

Every survey on record

FindingsAt actual harm or above

  • Dec 30, 2025Standard and complaint8 findings
  • May 5, 2025Complaint1 finding
  • Mar 27, 2025Complaint2 findings
  • Apr 23, 2024Complaint1 finding
  • Mar 13, 2024Standard and complaint21 findings · 1 harm
  • Jan 23, 2024Complaint2 findings
  • Mar 8, 2022Complaint2 findings
  • Jan 13, 2022Complaint3 findings
Show the 17 earlier surveys
  • Dec 7, 2021Standard7 findings
  • Aug 9, 2021Complaint2 findings
  • Jul 7, 2020Infection control1 finding
  • May 23, 2020Infection control1 finding
  • Dec 23, 2019Standard4 findings
  • May 7, 2019Complaint1 finding
  • Dec 7, 2018Standard5 findings
  • Mar 27, 2018Complaint3 findings
  • Nov 9, 2017Standard4 findings
  • Nov 17, 2016Standard4 findings
  • Oct 26, 2016Complaint2 findings
  • Oct 20, 2015Standard and complaint10 findings · 1 harm
  • Jan 15, 2015Standard and complaint4 findings
  • Mar 20, 2014Standard and complaint8 findings
  • Apr 25, 2013—15 findings
  • Mar 29, 2012—7 findings
  • Feb 7, 2011—7 findings · 2 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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