Ann's Choice

In the surveyor’s words

From the most serious findings on record at Ann's Choice, in the surveyor’s own words.

• No harm, potential for more than minimal, patternF572Dec 15, 2023

  Based on review of facility residents record, review of facility documentation, and interviews with staff, it was determined that the facility failed to inform residents of their rights, rules, regulations, and responsibilities prior to and/or upon the resident's admission for nine out of 34 residents reviewed. (R1, R2, R6, R7, R10, R18, R35, R36, R37) Findings Include: Review of facility documentation given to residents titled, Your Rights and Protections as a Nursing Home Resident undated revealed What are my rights in a nursing home? As a nursing home resident, you have certain rights and protections under Federal and state law that help ensure you get the care and services you need. […]

• No harm, potential for more than minimal, patternF585Dec 15, 2023

  Based on review of facility policy, interviews with residents and staff, and observation, it was determined that the facility did not allow the ability to form anonymous grievances for all residents on two of two nursing units. (1st and 2nd floor) Findings Include: Review of facility policy titled Grievance/Concern Investigations and Resolutions- CC with a version date of July 2023 stated, Continuing Care (CC) resident have the right to voice grievances to either the facility or other entities/agencies that hears grievances without fear of discrimination or reprisal. Grievances may be filed orally or in writing and can be filed anonymously. […]

• No harm, potential for more than minimal, patternF812Dec 15, 2023

  Based on observations and interviews with staff, it was determined that the facility did not ensure that food was stored, prepared, distributed and served in accordance with professional standards for food service safety. Findings include: A tour of the Food Service Department was conducted on December 12, 2023, at 6:30 a.m. with Employee E11, morning cook, revealed the following concerns: Observations in the walk-in cooler revealed trash on the floor and under the shelving units including onion skins, celery, lemon wedges, paper and an accumulation of dust and dirt. Observations in the hot production area revealed a convection oven with dark burned on food spatters on the inside of the glass doors. […]

• No harm, potential for more than minimal, isolatedF697May 7, 2026

  Based on review of clinical records, facility policy, and interview with staff, it was determined the facility failed to ensure appropriate assessment of PRN (as needed) pain medication administration for one of two residents reviewed for pain management (Resident 6).Findings include:Review of facility policy Pain Management, revised 2025, revealed residents are screened and assessed for the presence of pain, the effectiveness of pain management strategies and the identification of underlying causes aimed at promoting the highest practicable level of well being. […]

• No harm, potential for more than minimal, isolatedF572Aug 15, 2025

  Based on review of clinical record, facility documentation, and interviews with staff, it was determined that the facility failed to ensure that residents/resident representatives were provided facility rules in writing related to private companions unable to provide direct care for residents while in the facility, one of two resident reviewed for falls (Resident R6). Findings incldue: Review of facility policy Resident Rights, dated 2023, revealed the facility will promote and protect the rights of each resident and places a strong emphasis on individual dignity and self-determination. A written description of a Resident's Rights will be provided to the resident upon admission to the facility and upon request. […]