Alaris Health at The Chateau

In the surveyor’s words

From the most serious findings on record at Alaris Health at The Chateau, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF908Jun 10, 2026

  Based on observation, interview, record review, and review of facility documents, it was determined that the facility failed to maintain the kitchen exhaust hood assembly in a safe operating condition by ensuring hood panels were properly fitted without gaps. This deficient practice had the potential to affect all residents residing in the facility due to the increased risk of grease accumulation and fire associated with gaps in the kitchen exhaust hood system and was evidenced by the following: On 5/28/26 at 9:40 AM, the surveyor conducted a kitchen tour with the Food Service Director (FSD). During the kitchen tour, the surveyor observed the kitchen exhaust hood system located above the stove and oven, approximately two one-inch gaps, one on each side of the hood panels. […]

• No harm, potential for more than minimal, patternF550Jun 10, 2026

  Based on observation, interview, record review, and review of pertinent facility documents, it was determined the facility failed to treat residents with respect and dignity during mealtime. This deficient practice was identified for 9 of 18 Unsampled Residents (UR #1, #2, #3, #4, #5, #6, #7, #8, and UR #9) and 2 of 3 dining areas (North 3rd and 4th floors) observed during dining observations.This deficient practice was evidenced by the following:1. On 5/29/26 at 8:11 AM, the surveyor observed North 3rd (third) floor dining area for breakfast, there were 11 residents seated at five tables, with four staff assisting residents. […]

• No harm, potential for more than minimal, patternF584Jun 10, 2026

  Based on observation, interview, and review of pertinent facility documentation, it was determined that the facility failed to provide a safe, clean, and comfortable homelike setting. This deficient practice was identified for 4 of 4 dining areas (North 1st floor, North 3rd floor, North 4th floor, and South 1st floor), 2 of 2 shower rooms (North 3rd and 4th floors), 3 of 35 residents' rooms (Rooms #123, #257, and #360), and was evidenced by the following: 1. During the dining observation on 5/29/26 at 8:15 AM, of Surveyor #1 (S #1) in North 3rd (third) floor, in the presence of the Assistant Administrator (AA), both S #1 and the AA observed six ceiling tiles with gaps, the ceiling tiles near the ceiling fan was being used at that time with accumulation of grayish substances. […]

• No harm, potential for more than minimal, patternF628Jun 10, 2026

  Based on the interview, review of the medical record, and review of other pertinent facility documentation, it was determined that the facility failed to include in the written notification of emergency transfer and bed hold that was provided to the Resident or Resident Representative, the facility's bed hold reserve payment for 3 of 3 residents, (Residents #7, #16 and #18), reviewed for hospitalizations. This deficient practice was evidenced by the following: 1. On 5/29/26 at 9:31 AM, Surveyor #1 (S#1) observed Resident #7 asleep in bed. […]

• No harm, potential for more than minimal, patternF761Jun 10, 2026

  Based on observation, interview, record review, and review of facility documents, it was determined that the facility failed to store medications and biologicals in accordance with facility policy by failing to ensure opened treatment items were labeled with the date opened for 5 of 5 treatment carts. The deficient practice was evidenced by:On 6/2/26 at 9:15 AM, the surveyor conducted a medication (med) storage inspection in the presence of the Assistant Director of Nursing (ADON). […]