Based on observation, interview, and document review, the facility failed to implement an effective pest control program to ensure the facility was free of cockroaches. Specifically, the facility had an active cockroach infestation in the main kitchen, with additional staff sightings in the food trucks during meal delivery, in the unit nurses' stations, unit kitchenettes, and the employee breakroom. Findings include: Review of the facility's policy titled Pest Control, dated 7/9/24, indicated but was not limited to the following:-Our facility shall maintain an effective pest control program.-The facility maintains an ongoing pest control program to ensure that the building is kept free of insects and rodents. …
F925 citations in Massachusetts
Pest control · Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Massachusetts cites F925 less often than its own record predicts
0.52 times the national share — cited less often here than elsewhere.
Of every deficiency written in Massachusetts in 2025, this is the portion that was F925.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Massachusetts surveyors wrote
F925 findings written in Massachusetts, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observations, records reviewed, and interviews, the Facility failed to ensure they maintained an effective pest control program, when from October 2023 to the end of December 2023, the basement level of the Facility, where laundry services and central supplies was located, there was an infestation of small gnat-like flying insects. Findings include: The Facility's Policy, titled Pest Control, dated 11/19/19, indicated the Facility would manage unwanted pests, and would maintain routine pest control services. …
The short window
Recent years
| Year | Share of Massachusetts citations | vs expected |
|---|---|---|
| 2023 | 0.23% | 0.47× |
| 2024 | 0.24% | 0.52× |
| 2025 | 0.23% | 0.52× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Massachusetts surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction