Based on facility policy review, job description review, facility assessment review, Quality Assurance and Performance Improvement (QAPI) Plan review, QAPI Meeting Minutes review, facility documentation review, medical record review, observations, and interviews, the facility's QAPI program failed to ensure an effective, data-driven QAPI program that identified quality deficiencies, implement performance improvement activities to address quality concerns, and perform a root cause analysis related to infection control practices. …
F867 citations in Tennessee
QAPI improvement activities · Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Tennessee cites F867 more often than its own record predicts
1.40 times the share F867 takes of citations nationally.
Of every deficiency written in Tennessee in 2025, this is the portion that was F867.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Tennessee surveyors wrote
F867 findings written in Tennessee, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on the review of the facility policy, review of facility documentation, and interview, the facility failed to take action aimed at performance improvement, to measure the success of the intervention, and track performance to ensure improvements after identifying insufficient staffing needs in the facility. The facility failed to identify care needs had not been provided including showers and baths, incontinence care, and cleanliness for 33 dependent residents (#9, #10, #13, #14, #20, #22, #26, #28, #31, #36, #37, #40, #41, #1, #2, #5, #12, #15, #16, #17, #18, #19, #21, #23, #24, #25, #27, #30, #32, #33, #34, #38, and #39) of 64 residents reviewed for care needs. …
Based on facility policy review, Plan of Correction (POC) review, and interview, the facility failed to monitor the availability of medical records to residents' medical records for 5 of 5 (Resident #55, #74, #75, #76, and #77) sampled residents reviewed for medical records prior to 6/18/2024, per the facility's POC, and failed to ensure ongoing compliance following the abbreviated survey conducted by the State Survey Agency (SSA) on 10/13/2025 through 10/15/2025, and the revisit conducted on 11/24/2025. The findings include: 1. …
The short window
Recent years
| Year | Share of Tennessee citations | vs expected |
|---|---|---|
| 2023 | 1.16% | 1.98× |
| 2024 | 1.71% | 3.79× |
| 2025 | 0.46% | 1.40× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Tennessee surveyors cite →
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