Based on interview and record review, the facility failed to collect measurable data, to be used during the QAPI process to identify quality deficient areas and practices, and to ensure interventions that were used to prevent falls were effective; and, failed to identify the facility staff and IDT were not identifying direct root causes for falls, for the future prevention of falls, for 5 (#s 25, 75, 98, 146, and 164) of 50 sampled and supplemental residents. Findings include: During the QAPI interview on 4/5/18 at 11:38 a.m., staff member B and D were asked for the facility process for identifying concerns, collecting data, formulating interventions, and monitoring for compliance, in regards to resident falls in the past year. …
F867 citations in Montana
QAPI improvement activities · Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Montana cites F867 less often than its own record predicts
0.95 times the national share — cited less often here than elsewhere.
Of every deficiency written in Montana in 2025, this is the portion that was F867.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Montana surveyors wrote
F867 findings written in Montana, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interview and record review, the facility failed to develop and implement an effective, comprehensive, data-driven Quality Assurance and Performance Improvement (QAPI) program. The facility identified multiple Performance Improvement Projects (PIPs); however, failed to implement, monitor, and sustain effective corrective actions. The failure resulted in ongoing quality of care and service concerns without resolution and placed all residents at risk for continued substandard care and negative outcomes. …
The short window
Recent years
| Year | Share of Montana citations | vs expected |
|---|---|---|
| 2023 | 0.85% | 1.45× |
| 2024 | 0.52% | 1.17× |
| 2025 | 0.31% | 0.95× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Montana surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction