Based on observation, interview, and record review the facility failed to hire a qualified social worker (SW). This deficient practice places residents at risk of social needs not being met.On 8/17/2026 The California Department of Public Health (CDPH) received a complaint alleging the facility hired the former receptionist with no previous experience to assume the role of the social worker. A review of the SW employment application dated 11/7/2025 indicated the following:-The SW's desired position was receptionist.-The SW has a Bachelor of Arts degree but does not specify which field of study.-The SW worked as marketing support and graphic design (using visual art and design tools to build the material that promotes a business, product or service) from 6/2015 to 8/2019.-The SW worked as a… …
F850 citations in California
Administration Deficiencies
Hire a qualified full-time social worker in a facility with more than 120 beds.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
California cites F850 less often than its own record predicts
0.78 times the national share — cited less often here than elsewhere.
Of every deficiency written in California in 2025, this is the portion that was F850.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What California surveyors wrote
F850 findings written in California, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interview and record review the facility's Social Services Director (SSD) failed to provide knowledge and understanding in regard to the Advanced Directive process. The SSD did not have an understanding about the facility's Advanced Directive process which was a minimum qualification for the SSD's job position, according to the facility's policy. This deficient practice had the potential to violate residents' decisions for end-of-life decisions. Findings: During an interview with the Director of Social Services (DSS) on 10/14/21, at 12:17 p.m., she stated the POLST form had to meet the Advanced Directive acknowledgement form. The DSS stated, she completed the Advanced Directive acknowledgement form to all the residents because all the residents had to have this form. …
The short window
Recent years
| Year | Share of California citations | vs expected |
|---|---|---|
| 2023 | 0.05% | 0.96× |
| 2024 | 0.04% | 0.83× |
| 2025 | 0.04% | 0.78× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else California surveyors cite →
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