Based on record review, an interview with Transportation Owner, and staff the facility failed to ensure a transportation service agreement specified what a driver was supposed to do in the event a resident became unresponsive. The findings included: Review of the Transportation Service Agreement revealed the facility entered an agreement with an independent contractor on 10/15/19 to provide transportation services for facility residents. The agreement acknowledge it was the transportation company's responsibility to hire and train employees but did not specify what an employee was supposed to do if a resident became unresponsive during transport. …
F840 citations in North Carolina
Administration Deficiencies
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
No F840 citations were recorded in North Carolina for 2025. That means none appear in the CMS file for that year — not that the requirement does not apply.
In the surveyor’s words
What North Carolina surveyors wrote
F840 findings written in North Carolina, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
What else North Carolina surveyors cite →
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