Based on observations, record review, and interviews during the survey, the facility failed to provide specific services outside the facility when they did not employ a qualified professional to furnish the specific service for one (1) of four (4) residents (Resident #17) reviewed. Specifically, Resident #17 was not provided with neurology follow up appoints as recommended. This resulted in harm to Resident #17 that was not Immediate Jeopardy. Findings include: The facility policy, Consultations, last reviewed 01/2025 documented the facility was responsible to provide residents with specific services that were not provided by in-house medical providers. The facility was to facilitate the services in a timely manner to ensure the resident did not suffer ill effects from the delayed service. …
F840 citations in New York
Administration Deficiencies
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
New York cites F840 more often than its own record predicts
2.83 times the share F840 takes of citations nationally.
Of every deficiency written in New York in 2025, this is the portion that was F840.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What New York surveyors wrote
F840 findings written in New York, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on record review and interviews the facility failed to ensure specific services outside the facility when the facility did not employ a qualified professional to furnish the specific service for one (1) of one (1) resident (Resident #22) reviewed. Specifically, Resident #22 was referred to neurology (nervous system specialist), rheumatology (autoimmune diseases, musculoskeletal disorders, and arthritis specialist), pulmonology (lung specialist), and ophthalmology (eye specialist) and the facility did not follow up on these referrals in a timely manner.Findings include: The facility policy Outside Appointments and Consultations, revised 01/2026, documented the facility would ensure all residents received timely, appropriate, and coordinated care when attending outside appointments or… …
The short window
Recent years
| Year | Share of New York citations | vs expected |
|---|---|---|
| 2023 | 0.05% | 1.76× |
| 2024 | 0.25% | 5.15× |
| 2025 | 0.15% | 2.83× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else New York surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction