Based on observations, record review and interviews, the facility failed to provide specialized rehabilitative services for two Residents (# 24 and #3) out of a total sample of 34 residents. Specifically,1. For Resident #24, the facility failed to obtain a timely Occupational Therapy (OT) evaluation and failed to provide OT treatments at the frequency ordered to treat a left-hand contracture. The Resident's contracture worsened and he/she required an amputation of the left fifth finger. 2. For Resident #3, the facility failed to obtain a Physical Therapy (PT) evaluation as ordered by the Nurse Practitioner. …
F825 citations in Massachusetts
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Massachusetts cites F825 more often than its own record predicts
1.55 times the share F825 takes of citations nationally.
Of every deficiency written in Massachusetts in 2025, this is the portion that was F825.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Massachusetts surveyors wrote
F825 findings written in Massachusetts, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observations, interviews, and records reviewed, the facility failed to provide rehabilitative services per the Resident's plan of care, for one Resident (#98), out of a total sample of 22 residents.Specifically, for Resident #98, the facility failed to address timely the Consulting Provider's recommendations for Physical Therapy services for left leg strengthening, resulting in delayed implementation of therapy services. Findings include:Review of the facility policy titled Rehabilitation Services in Skilled Nursing Facility, revised 1/20/26, indicated but was not limited to the following:-Rehabilitation services, including physical therapy.will be delivered by licensed and qualified staff in accordance with best practices, resident-centered care, and regulatory guidelines.-A… …
The short window
Recent years
| Year | Share of Massachusetts citations | vs expected |
|---|---|---|
| 2023 | 0.15% | 1.23× |
| 2024 | 0.18% | 1.58× |
| 2025 | 0.23% | 1.55× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Massachusetts surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction