Based on interview and record review, the facility failed to ensure 1 of 27 residents (R76) in the sample of 27 was evaluated by a dentist. This failure resulted in R76 developing a tooth infection and requiring antibiotic treatment.The findings include:On 8/4/25 at 10:04 AM, R76 said he has been waiting months to see the dentist. R76 said he has been telling the facility at his care plan meetings that he wants to see the dentist. R76 said he has been using Orajel (an over-the-counter numbing agent) for tooth pain and proceeded to take a tube of Orajel from a bag attached to his left side rail. R76 said he is now taking an antibiotic for his mouth infection and said his mouth is all swollen. …
F790 citations in Illinois
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Illinois cites F790 less often than its own record predicts
0.75 times the national share — cited less often here than elsewhere.
Of every deficiency written in Illinois in 2025, this is the portion that was F790.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Illinois surveyors wrote
F790 findings written in Illinois, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation, interview, and record review, the facility failed to ensure urgent/emergent dental services were provided, failed to modify the diet of a resident with chewing difficulty due to dental concerns, and failed to notify the physician regarding dental concerns for 1 of 15 residents (R12) in the sample of 15 reviewed for dental care.The findings include:On 4/27/26 at 12:29 PM, R12 was sitting in the dining room during lunch. V14, Registered Nurse (RN), came in and began looking at R12's teeth. After V14 left, R12 said he was having trouble eating due to his tooth. R12 said it is almost falling out; it's been a couple of days, and he can tell it's been dead. …
The short window
Recent years
| Year | Share of Illinois citations | vs expected |
|---|---|---|
| 2023 | 0.06% | 0.49× |
| 2024 | 0.10% | 0.84× |
| 2025 | 0.09% | 0.75× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Illinois surveyors cite →
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