Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) reviewed for allegations of neglect, the facility failed to review and act upon in-house dental consult recommendations, coordinate recommended community dental appointments, document follow-up actions, and timely notify the resident's representative of dental findings and refusals of recommended care. As a result, recommended dental restorations were not completed and dental decline progressed from restorations being recommended to multiple teeth becoming non-restorable and requiring extractions. …
F790 citations in Connecticut
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Connecticut cites F790 more often than its own record predicts
2.08 times the share F790 takes of citations nationally.
Of every deficiency written in Connecticut in 2025, this is the portion that was F790.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Connecticut surveyors wrote
F790 findings written in Connecticut, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on clinical record review, facility documentation, facility policies and interviews for one sampled resident (Resident #1) who required dental care, the facility failed to ensure Resident #1 received dental services. The findings include: Resident #1's diagnoses included dementia, psychotic disturbance, mood disturbance and anxiety. The care conference report dated 1/27/23 identified the care team met after meeting with Resident #1, Resident #1's family member was present, the current orders, code status, plan of care and consults were reviewed, Resident #1 was on a modified diet and on the list for the dentist to see for a chipped tooth. …
The short window
Recent years
| Year | Share of Connecticut citations | vs expected |
|---|---|---|
| 2024 | 0.11% | 0.88× |
| 2025 | 0.25% | 2.08× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Connecticut surveyors cite →
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