Based on observation, resident interview, record review and staff interview the facility failed to ensure each resident was provided with medically related social services. The facility failed to correctly interpret the results of abuse investigations. They failed to report all allegations of abuse in the required time frames. The facility failed to ensure residents knew how to file grievances and could do so anonymously. In addition they failed to ensure grievances were resolved timely once filed. The facility also failed to complete accurate social service assessments and trauma screens. They failed to provide discharge planning to short term care residents. They also failed to ensure all residents were invited to participate in their care plan meetings. …
F745 citations in West Virginia
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
West Virginia cites F745 more often than its own record predicts
3.12 times the share F745 takes of citations nationally.
Of every deficiency written in West Virginia in 2025, this is the portion that was F745.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What West Virginia surveyors wrote
F745 findings written in West Virginia, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
The short window
Recent years
| Year | Share of West Virginia citations | vs expected |
|---|---|---|
| 2023 | 0.17% | 0.90× |
| 2024 | 0.37% | 1.69× |
| 2025 | 0.54% | 3.12× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else West Virginia surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction