Based on observation, interview, and record review during the extended recertification and abbreviated (NY0033160) surveys conducted 6/4/2024-7/11/2024, the facility failed to provide medically related social services to attain or maintain the highest practicable physical, mental, and psychosocial well-being for 5 of 5 residents (Resident #41, #126, #153, #235, and #250) reviewed. Specifically: - Resident #41 had an extensive mental health history, did not have person-centered mental health interventions, and was seen by a licensed psychologist and their recommendations were not implemented into the resident's plan of care. …
F745 citations in New York
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
New York cites F745 less often than its own record predicts
0.42 times the national share — cited less often here than elsewhere.
Of every deficiency written in New York in 2025, this is the portion that was F745.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What New York surveyors wrote
F745 findings written in New York, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observations, interviews, and record reviews conducted during the Recertification Survey, it was determined that for one of one resident reviewed for medically related Social Work services, the facility did not provide medically related social services to attain or maintain the highest practical, mental, and psychosocial well-being of each resident. Specifically, Resident #46 did not receive Social Work services following the loss of his power wheelchair which impacted his ability to visit his mother independently in the community. This resulted in a decline of his mental and psychosocial well-being which led to suicidal ideation requiring evaluation at the hospital and resulted in psychosocial harm. …
Based on observations, interviews, and record review conducted during a survey, the facility did not ensure medically related social services were provided to attain or maintain the highest practicable well-being of each resident. This was evident for seven (Residents #s 5, 6, 8, 10, 12, 13, and 15) out of 10 residents reviewed for social services. Specifically, 1) the Director of Social Work was the Grievance Official and there was no evidence that grievances brought to the facility by the Resident Council, Resident #5, Resident #13, Resident #12, and Resident #8 were addressed and resolved as grievances 2) Discharge planning concerns were found related to Residents #13, #15, #12, and #10 were. …
The short window
Recent years
| Year | Share of New York citations | vs expected |
|---|---|---|
| 2023 | 0.05% | 0.28× |
| 2024 | 0.21% | 0.96× |
| 2025 | 0.07% | 0.42× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else New York surveyors cite →
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