Based on observation, interview, and record review, it was determined the facility failed to ensure a resident who experienced a resident to resident altercation received care and services following a traumatic event causing the harm of continued anxiety and afraid for safety in the facility. This affected one of 19 sampled Residents (R) (R34). The resident continues to experience ongoing unassessed and unaddressed feelings of anxiousness and dehumanization following the altercation and fear for her safety. Findings include: The facility's undated Resident Rights policy documented: Each resident is treated with dignity and respect and in a manner and environment promoting maintenance and enhancement of quality of life and protecting and promoting rights of residents. …
F743 citations in California
Quality of Life and Care Deficiencies
Ensure that a resident does not develop patterns of decreased social interaction and/or increased withdrawn, angry, or depressive behaviors, unless unavoidable.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2023
California cites F743 more often than its own record predicts
1.33 times the share F743 takes of citations nationally.
Of every deficiency written in California in 2023, this is the portion that was F743.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What California surveyors wrote
F743 findings written in California, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interview and record review, the facility failed to identify and address underlying psychological issues for one out of two sampled residents (Resident 1), when Resident 1 was verbally aggressive towards staff and developed a new behavior of threatening staff by: a. Failing to develop a comprehensive care plan for Resident 1's behaviors. b. Licensed nurses failing to assess and monitor Resident 1's verbally aggressive behaviors to find the underlying cause and triggers of the behaviors. c. Failing to inform Resident 1's psychiatric provider (NP1 - Nurse Practitioner 1) regarding his verbally aggressive and threatening behaviors. These deficient practices resulted Resident 1's underlying psychiatric (relating to mental illness or its treatment) disorders being untreated. …
What else California surveyors cite →
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