Based on review of policies, clinical records, and personnel files, as well as staff interviews, it was determined that the facility failed to properly address a resident's behavior of repeatedly taking her feet off the wheelchair footrests and placing them on the ground for one of five residents reviewed (Resident 2), resulting in Immediate Jeopardy when the nurse aide continued to grab hold of the resident's ankles, causing her to yell out and place her feet back on the ground, which resulted in the resident hitting the nurse aide while the nurse aide was bent over to once again grab the resident's ankles to place the her feet back on the wheelchair footrests. In response, the nurse aide slapped the resident's hand and called the resident an asshole. …
F743
Quality of Life and Care Deficiencies
Ensure that a resident does not develop patterns of decreased social interaction and/or increased withdrawn, angry, or depressive behaviors, unless unavoidable.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Every F743 citation surveyors wrote nationally that year.
Distinct nursing homes with at least one F743 finding.
The harm level
How severely F743 is cited
5.3% of citations found actual harm or worse (level G and above).
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J15.3% | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D1684.2% | E210.5% | F— |
| No harm, potential for minimal | A— | B— | C— |
In the surveyor’s words
What an F743 citation says
One finding from each severity level, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interview and record review the facility failed to ensure a resident whose assessment did not reveal or who did not have a diagnosis [MEDICAL RECORD OR PHYSICIAN ORDER] #1) reviewed for behaviors. Facility failed to provide Resident #1 with timely assessments and alternatives to psychotic medications. This failure could place residents at risk for not receiving timely assessments and interventions to prevent behavioral adjustment issues. Findings include: Record review of an Admission Record Resident Information Sheet indicated Resident #1 was an [AGE] year-old male admitted to the facility on [DATE] with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . An additional diagnosis [MEDICAL RECORD OR PHYSICIAN ORDER] . …
Based on clinical record reviews and staff interviews, it was determined that the facility failed to monitor, assess and analyze, and attempt new interventions for a resident's increased verbal, physically-aggressive behaviors, and sexual behaviors for one of seven residents reviewed (Resident 1). Findings include: A comprehensive Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 1, dated May 11, 2026, indicated that the resident was moderately cognitively impaired and had diagnoses that included dementia. The resident's care plan, dated May 27, 2026, revealed that staff were to keep the resident away from other residents when she was restless or agitated. …
Mountain Laurel Healthcare and Rehabilitation CTR · Pennsylvania
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