Based on observation and staff interviews, the facility failed to post the daily nurse staffing information for residents and visitors on 1 of the 4 days of the survey period. The facility also failed to update the daily staffing information to reflect actual staffing changes for 6 of 33 days reviewed for posted nurse staffing information. Finding included: 1. On 9/15/24 (Sunday) during the facility initial tour at 9:20 AM and for multiple observations throughout the day including 1:30 PM and 3 PM, the daily nurse staffing sheet posted near the facility elevator was dated 9/13/24 (Friday). The posting was not updated to reflect the current date, census, and staffing information. …
F732 citations in North Carolina
Posted nurse staffing · Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
North Carolina cites F732 more often than its own record predicts
2.69 times the share F732 takes of citations nationally.
Of every deficiency written in North Carolina in 2025, this is the portion that was F732.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What North Carolina surveyors wrote
F732 findings written in North Carolina, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observations, record review, and staff interviews, the facility failed to post accurate daily staffing information in an area of the facility visible to residents and visitors on 1 of 5 days of the survey (8/23/26). The findings included:On 8/23/26 (Sunday) at 10:09 AM an initial tour was conducted in the facility. The posted daily staffing information sheet was observed on the counter at the reception desk in the lobby and was dated 8/23/26 and the census was listed as 78.An interview with the Director of Nursing (DON) was conducted on 8/23/26 at 10:42 AM. The DON stated that the posted staffing information was incorrect. She confirmed the resident census was 76 with 2 residents out on therapeutic leave, so there were 74 residents in the building. …
The short window
Recent years
| Year | Share of North Carolina citations | vs expected |
|---|---|---|
| 2023 | 1.54% | 2.32× |
| 2024 | 1.15% | 1.70× |
| 2025 | 1.69% | 2.69× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else North Carolina surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction