Based on observation, interview, and record review, the facility failed to post daily required nurse staffing information as required.Specifically, the facility failed to:-post the actual hours worked by licensed and unlicensed nursing staff (Registered Nurses [RN], Licensed Practical Nurses [LPN] or Licensed Vocational Nurses [LVN], and Certified Nurses' Aides [CNA]) directly responsible for providing resident care per shift.-maintain a copy of the facility staffing records for 18 months.-post the staffing information in an area easily assessable to residents, staff, visitors. …
F732 citations in Massachusetts
Posted nurse staffing · Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Massachusetts cites F732 less often than its own record predicts
0.98 times the national share — cited less often here than elsewhere.
Of every deficiency written in Massachusetts in 2025, this is the portion that was F732.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Massachusetts surveyors wrote
F732 findings written in Massachusetts, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation, interview, and record review, the facility failed to ensure the daily required nurse staffing information was posted as required.Specifically, the facility failed to:-ensure the total hours worked by licensed and unlicensed nursing staff directly responsible for resident care per shift (Registered Nurses (RN), Licensed Practical Nurses (LPN) or Licensed Vocational Nurses (LVN), and Certified Nurses' Aides (CNA) were posted as required.-maintain a copy of the staffing records for 18 months. Findings include:On 5/5/26 at 7:18 A.M., the surveyor observed that the nurse staffing information was handwritten with an erasable marker on a wipe off board posted at the entrance of the reception area. …
The short window
Recent years
| Year | Share of Massachusetts citations | vs expected |
|---|---|---|
| 2023 | 0.38% | 0.57× |
| 2024 | 0.37% | 0.54× |
| 2025 | 0.62% | 0.98× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Massachusetts surveyors cite →
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