Based on observation, interview and record review, the facility failed to consistently provide an environment, which supported and enhanced each resident's quality of life, which was person-centered, supported each resident's preferences and personal control over choices, and promoted each resident's sense of well-being. This failure resulted in psychological harm for one of five residents (6) reviewed for abuse allegations who subsequently felt distressed regarding staff interaction, and lack of a dignified responsiveness to their needs and resulted in psychological harm for Resident 6 who experienced sadness, fear, disrespect, anxiety, restlessness and sleeping disturbance. Findings included . Resident 6 was admitted to the facility on [DATE] with [DIAGNOSES REDACTED]. …
F675 citations in Washington
Quality of Life and Care Deficiencies
Honor each resident's preferences, choices, values and beliefs.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Washington cites F675 more often than its own record predicts
1.46 times the share F675 takes of citations nationally.
Of every deficiency written in Washington in 2025, this is the portion that was F675.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Washington surveyors wrote
F675 findings written in Washington, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interview and record review, the facility failed to answer a call light in a timely manner for 1 of 3 sampled residents (Resident 1) reviewed for call light response time. This failure placed residents at risk of unmet care needs and a diminished quality of life. Findings included. Resident 1 admitted to the facility on [DATE]. The discharge minimum data set, an assessment tool, dated 04/15/2026, documented the resident was cognitively intact. Record review of Resident 1's facility investigation, dated 04/10/2026, documented, The resident reported that his call light was not answered for approximately 1.5 to 2 hours. The resident expressed concern regarding the delay in response to his request for assistance. …
What else Washington surveyors cite →
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