Based on observation, record review, and interview the facility failed to provide the necessary care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being for four Residents (#89, #69, #22, and #29), out of a total sample of 27 residents. Specifically, the facility failed: 1. For Resident #89, to implement the Resident's interdisciplinary care plan for activities which resulted in a decline in the Resident's psychosocial well-being; 2. For Resident #69, to implement the Resident's interdisciplinary care plan for his/her dominant language and failed to support the Resident's cultural and activities preferences; 3. …
F675 citations in Massachusetts
Quality of Life and Care Deficiencies
Honor each resident's preferences, choices, values and beliefs.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2024
Massachusetts cites F675 less often than its own record predicts
0.82 times the national share — cited less often here than elsewhere.
Of every deficiency written in Massachusetts in 2024, this is the portion that was F675.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Massachusetts surveyors wrote
F675 findings written in Massachusetts, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation, record review, and interview the facility failed to provide the necessary care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being for one Resident (#65), out of a total sample of 25 residents. Specifically, the facility failed to fully develop and implement interdisciplinary care plans related to his/her dominant language of Cantonese and failed to implement their Limited English Proficiency policy. Findings include: Review of the facility's policy titled, Communication with Persons with Limited English Proficiency, last revised October 2022, indicated but was not limited to the following: - It is the policy of this Center to: -take reasonable steps to ensure that persons with Limited English Proficiency (LEP)… …
The short window
Recent years
| Year | Share of Massachusetts citations | vs expected |
|---|---|---|
| 2023 | 0.04% | 0.83× |
| 2024 | 0.03% | 0.82× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Massachusetts surveyors cite →
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