Based on interview, and record review, the facility failed to ensure written notification was provided for two Residents (#40 and #199) out of a total of 36 residents, who experienced room and/or roommates changes. Specifically, 1. For Resident #40, the facility failed to provide written notification when the Resident had several roommate changes after his/her roommate/ significant other (SO) passed away. 2. For Resident #199, the facility failed to notify and provide written notification to the Resident when two separate room changes occurred within a timeframe of less than one week. …
F559 citations in Massachusetts
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Massachusetts cites F559 less often than its own record predicts
0.70 times the national share — cited less often here than elsewhere.
Of every deficiency written in Massachusetts in 2025, this is the portion that was F559.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Massachusetts surveyors wrote
F559 findings written in Massachusetts, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on record review, policy review and interviews the facility failed to provide written notice, including the reason for the change, before the resident's room or roommate in the facility is changed for one Resident (#35), out of a total sample of 39 residents. Findings include: Review of the facility policy, titled Room Change, dated as revised 10/22, indicated changes in room or roommate assignment shall be made when the resident or their representative requests the change or the facility deems in necessary. The facility will attempt to limit room changes unless otherwise requested by the resident or the resident's representative. 3. When a resident room change is occurring, the resident being moved or their representative, will be informed of the room change. a. …
The short window
Recent years
| Year | Share of Massachusetts citations | vs expected |
|---|---|---|
| 2023 | 0.08% | 1.06× |
| 2024 | 0.12% | 1.20× |
| 2025 | 0.08% | 0.70× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Massachusetts surveyors cite →
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