Based on staff interview, clinical record review, and clinical record review, facility staff failed to store and prepare food in accordance with professional standards for food service safety. The surveyor entered the facility on 7/31/17 at 9 PM. The surveyor toured the facility with emphasis on evidence of residents with symptoms of gastric illness such as vomiting and diarrhea. No residents exhibited signs of gastric distress. Residents were asked if the food was acceptable and if they had been ill while in the facility. Staff reported no resident had recently exhibited symptoms. On 7/31/17 at 9:45 PM, the surveyor toured the kitchen with the director of nursing (DON). …
F371 citations in Virginia
Nutrition and Dietary Deficiencies
Store, cook, and serve food in a safe and clean way.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
No F371 citations were recorded in Virginia for 2025. That means none appear in the CMS file for that year — not that the requirement does not apply.
In the surveyor’s words
What Virginia surveyors wrote
F371 findings written in Virginia, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observations, and staff interviews the facility staff failed to store and prepare food with professional standards for food service safety. The findings included: During the initial kitchen tour on 11/14/17 at 12: 18 P.M. An uncovered bowl of cake mix, with blender blades which had cake mix on them were observed on a cart. In the ice cream freezer two of four five gallon ice cream containers had lids inside the ice cream containers touching the ice cream There was one un-covered bowel of Cole slaw observed sitting on the serving line. There were four uncovered bowls of berry's observed sitting on the serving line. …
Based on observation, and staff interview it was determined the facility staff failed to keep the kitchen dishwasher in a state of good repair. Findings: On 2/7/17 at 1:35 PM, during the initial tour of the building the kitchen area was observed. The surveyor was reviewing the temperatures on the dishwasher and notice the water pipe feeding into the top of the dish washer was leaking. The DM (dietary manager) was asked how long the machine had been leaking and she said about two months. The surveyor asked if the MD (maintenance director had been informed of the problem and she replied, Yes, I put in a work order to him--but he has been in to check it yet. On 2/7/17 at 1:45 PM the MD was asked about the dish washer repairs. …
What else Virginia surveyors cite →
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