Based on review of documentation and interviews it was determined that the facility is not accurately documenting resident council meeting minutes or including all of the grievances brought up in the resident council meetings. The minutes scribed by the facility for the resident council are not an accurate reflection of the actual meeting. The findings include: Interview of Resident Council President on 7/6/2017 revealed that the resident council minutes are not documented accurately and grievances are not being resolved due to the inaccurate minute notes. The example that the resident council president gave was that the resident council has been asking for a water station to be placed in the dining room and in the hallway where the water fountain was removed. …
F244 citations in Maryland
Resident Rights Deficiencies
Listen to the resident groups and act on their complaints and suggestions that affect resident care and life.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
No F244 citations were recorded in Maryland for 2025. That means none appear in the CMS file for that year — not that the requirement does not apply.
In the surveyor’s words
What Maryland surveyors wrote
F244 findings written in Maryland, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on resident and staff interview it was determined that the facility failed to respond to the resident counsel ' s concerns or give a reasonable explanation for not responding to concerns expressed in the monthly resident council meetings. The findings include. On July 11, 2012 at 2 PM the resident council secretary (resident #68) was interviewed. The resident council representative was asked the following questions: 1. Does staff listen to the resident ' s/Council ' s views and act upon any grievances the resident/group has filed? 2. Does appropriate facility staff respond to the resident ' s/group ' s concerns? 3. …
What else Maryland surveyors cite →
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