Based on observation, staff interview and facility documentation review, the facility staff failed to display State Agency Advocacy Group information at a level visible to residents. The State Agency Advocacy Groups contact information was posted across from the nursing station, above standing eye level, which made it difficult for residents in wheelchairs to read. The findings included: On 10/18/17 at 2:00 p.m. a resident group meeting was conducted with 9 alert and verbal residents. When the group was asked by the inspector, Do you know how to contact an advocacy agency such as the ombudsman office? 2 of 9 residents stated they did not and 2 of 9 residents stated the sign was too high, can't see. On 10/18/17 at 3:45 p.m. …
F156 citations in Virginia
Resident Rights Deficiencies
Give residents a notice of rights, rules, services and charges.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
No F156 citations were recorded in Virginia for 2025. That means none appear in the CMS file for that year — not that the requirement does not apply.
In the surveyor’s words
What Virginia surveyors wrote
F156 findings written in Virginia, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation and resident interview the facility staff failed to ensure contact information for the Ombudsman and the state agency were accessible to all residents. The posted contact information was inaccessible to residents who were wheel chair bound. The findings included: Resident #11, a [AGE] year old, was admitted to the facility on [DATE]. Her [DIAGNOSES REDACTED]. The most recent Minimum Data Set assessment was a significant change assessment with an assessment reference date of 9/11/17. She has a Brief Interview of Mental Status score of 15 indicating no cognitive impairment and required extensive assistance with activities of daily living. …
What else Virginia surveyors cite →
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