Zerbe Sisters Nursing Center,
Narvon, Pennsylvania · CCN 395326
23 surveys since 2010. The first finding at harm level was recorded in 2015.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 67
- Surveys
- 23
- Harm or worse
- 5
- Immediate jeopardy
- 0
Findings where a surveyor recorded actual harm to a resident.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 87
- Ownership
- For profit - Corporation
- Chain
- Independent
- County
- Lancaster
- Medicare-certified since
- 1975
CMS ratings
- Overall
- 5
- Health inspection
- 5
- Staffing
- 4
- Quality measures
- 5
CMS’s own Five-Star ratings.
Compared with similar facilities
Not shown for this facility: too few citations in window (n=9, floor 20).
Last survey on record
Feb 27, 2025
620 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 4.24 | 3.54 |
| Registered-nurse hours per resident day | 0.59 | — |
| Annual nurse turnover | 52.8% | 46.3% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $10,033 across 1 penalty
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G133.3% | H— | I— |
| No harm, potential for more than minimal | D266.7% | E— | F— |
| No harm, potential for minimal | A— | B— | C— |
In the surveyor’s words
From the most serious findings on record at Zerbe Sisters Nursing Center,, in the surveyor’s own words.
- Actual harm, isolatedF600Mar 8, 2024
Based on review of facility policies, facility documentation, clinical records and staff interviews, it was determined that the facility failed to protect residents from neglect for one of eighteen residents reviewed (Resident 47). Resulting in actual harm of skin tear and bruising to Resident 47. Findings include: The facility's policy Preventing Resident abuse revised April 2019, indicated abuse is defined as the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish. […]
- Actual harm, isolatedF760Apr 20, 2023
Based upon review of facility policy and procedure, clinical records and documentation provided by the facility, it was determined that the facility failed to ensure residents were free from significant medication errors causing harm of hospitaization to one of eighteen residents reviewed (Resident 230). Findings include: Review of facility policy and procedure titled Medication Administration revealed The individual administering medications verifies the resident's identity before giving the resident his/her medications. […]
- No harm, potential for more than minimal, patternF921Aug 5, 2026
Based on observations and staff interviews, it was determined that the facility failed to maintain a safe, sanitary environment for three out of four residents (Residents R1, R2, and R3). Findings include: Observation on August 5, 2026, at approximately 10:00 a.m., in the Hearth Room common area finds an air conditioning window unit containing spots of a black, organic appearing substance within the air vent and on the plastic fins.Observation on August 5, 2026, at 10:40 a.m., in the room of Resident R1, reveals an air conditioning window unit with a moderate amount of spots of a black, organic appearing substance within the air vent and on the plastic fins.Observation on August 5, 2026, at 10:45 a.m., in the room of Resident R2, reveals an air conditioning window unit with a moderate to… […]
- No harm, potential for more than minimal, isolatedF689Feb 27, 2025
Based on clinical record review, facility investigation review, and staff interview, it was determined the facility failed to ensure adequate supervision was provided during toileting transfer resulting in a fall of one of 20 residents reviewed (Resident 55). Findings include: A review of Resident 55's diagnosis list includes repeated falls, generalized weakness, abnormalities with gait and mobility, and Congestive Heart Failure (CHF-weakened heart condition that causes fluid buildup in the feet, arms, lungs, and other organs). A review of Resident 55's Quarterly Minimum Data Set (MDS-a standardized assessment tool that measures health status in long-term care residents), dated December 11, 2024, revealed that the resident was cognitively intact. […]
- No harm, potential for more than minimal, isolatedF755Feb 27, 2025
Based on review of facility policy, observations, and interviews, it was determined the facility failed to document medication disposition for two of three discharged residents. (Resident 7 and Resident 76) Findings include: Review of facility policy titled Discarding and Destroying Medications, documents disposal of controlled substances must take place immediately (no longer than three days) after discontinuation of use by resident. Disposal must be documented on the medication disposition record, with the signature of at least two witnesses. The medication disposition record will contain the resident's name, date medication disposed, name and strength of medication, name of dispensing pharmacy, quantity disposed, reason for disposition and signature of witnesses. […]
Read 23 findings in full →The most serious and the most recent: 23 of 67 on record.
Every survey on record
FindingsAt actual harm or above
- Aug 5, 2026Complaint1 finding
- Feb 27, 2025Standard2 findings
- Mar 8, 2024Standard1 finding · 1 harm
- Apr 20, 2023Standard1 finding · 1 harm
- May 12, 2022Standard1 finding
- Apr 15, 2021Standard3 findings
- Dec 1, 2020Complaint1 finding
- May 25, 2018Standard4 findings
Show the 15 earlier surveys
- Feb 1, 2018Complaint1 finding
- Nov 1, 2017Complaint1 finding
- Apr 26, 2017Standard4 findings
- Mar 23, 2016Standard14 findings · 1 harm
- Jun 15, 2015Complaint2 findings · 1 harm
- Apr 28, 2015Complaint1 finding
- Apr 10, 2015Standard16 findings · 1 harm
- Feb 13, 2015Complaint2 findings
- Jan 7, 2015Complaint1 finding
- May 23, 2014Standard3 findings
- May 18, 2012—1 finding
- Feb 14, 2012—2 findings
- Jul 8, 2011—3 findings
- Feb 15, 2011—1 finding
- Sep 3, 2010—1 finding
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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