Deficiency Index

Windsor las Palmas Nursing and Rehabilitation Cent

Mcallen, Texas · CCN 675415

37 surveys since 2010, and no finding has been recorded at harm level.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
153
Surveys
37
Harm or worse
0
Immediate jeopardy
0
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worseNone

No finding on record has been cited at harm level or above.

Beyond CMS’s monthly file34/37

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
120
Ownership
Non profit - Corporation
Chain
WELLSENTIAL HEALTH
County
Hidalgo
Medicare-certified since
1994

CMS ratings

Overall
5
Health inspection
5
Staffing
2
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded fewer weighted findings than most of its peer group.

Weighted by harm level, against 34 not-for-profit facilities of 100–127 beds in Texas.

Last survey on record

Sep 6, 2025

429 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.223.21
Registered-nurse hours per resident day0.34—
Annual nurse turnover40.3%44.7%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$38,393 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD7100.0%E—F—
No harm, potential for minimalA—B—C—
CMS’s current file: 7 of the 153 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F8802×

    Provide and implement an infection prevention and control program.

  • F6411×

    Ensure each resident receives an accurate assessment.

  • F7601×

    Ensure that residents are free from significant medication errors.

  • F8121×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

In the surveyor’s words

From the most serious findings on record at Windsor las Palmas Nursing and Rehabilitation Cent, in the surveyor’s own words.

  • No harm, potential for more than minimal, patternF609May 17, 2023

    41770 Based on interview and record review, the facility failed to ensure that all alleged violations involving abuse, neglect, exploitation, or mistreatment, including injuries of unknown source and misappropriation of resident property, were reported immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, to the Administrator and the State Survey Agency, for 2 (Resident #1 and Resident #2) of 10 residents reviewed for abuse. An allegation of abuse was not reported to the State Survey Agency within two hours of being made by Resident #2 or a family member of Resident #1. This failure could place the residents at risk of abuse and neglect. Findings included: 1. […]

  • No harm, potential for more than minimal, patternF761Jul 2, 2021

    Based on observation, interview, and record review, the facility failed to ensure all controlled drugs and biologicals were stored in separately locked, permanently affixed compartments, for one medication room (back medication room) of two medication rooms inspected. The facility failed to ensure stored controlled medications and biologicals were separately locked and in a permanently affixed compartment kept in the Back Medication Room. This failure could place residents and staff at risk for drug diversion or unintended ingestion of controlled medication that could cause significant adverse effects. […]

  • No harm, potential for more than minimal, patternF880Jul 2, 2021

    Based on observation, interview, and record review the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for two (R #288 and R #291) of three Residents observed for transmission based precautions, in that: 1. Certified Nurse Aide (CNA) A entered Resident #288's room, who was identified as being on droplet transmission based precautions, without wearing the required eye protection/face shield. 2. […]

  • No harm, potential for more than minimal, isolatedF644May 7, 2026

    Based on interview and record review, the facility failed to coordinate assessments with the Pre-admission Screening and Resident Review (PASRR) program to the maximum extent practicable to avoid duplicative testing and effort for 1 (Resident #6) of 2 residents reviewed for PASRR. The facility failed to refer Resident #6 for PASRR Level II assessment when the resident was newly diagnosed with a mental illness. This failure could place residents at risk of not having their special needs assessed and met by the facility. Findings include: Record review of Resident #6's face sheet dated 5/07/2026 with an admission date of 2/27/2025, indicated a [AGE] year-old female. […]

  • No harm, potential for more than minimal, isolatedF657May 7, 2026

    Based on observation, interview and record review, the facility failed to ensure the comprehensive care plan was reviewed and revised by the interdisciplinary team after each assessment including both the comprehensive and quarterly review assessments to reflect the current condition for 1 (Resident #32) of 5 residents whose care plans were reviewed for timing and revision.The facility failed to ensure Resident #32's care plan was revised to accurately reflect current precaution status.This deficient practice could place residents at risk of receiving inadequate, individualized care and services. The findings included:During an observation on 05/05/2026 at 10:52 AM, Resident #32's room had a sign for EBP posted on the door. […]

Read 20 findings in full →The most serious and the most recent: 20 of 153 on record.

Every survey on record

FindingsAt actual harm or above

  • May 7, 2026Standard6 findings
  • Sep 6, 2025Complaint1 finding
  • Mar 6, 2025Standard5 findings
  • Dec 13, 2023Standard1 finding
  • May 17, 2023Complaint7 findings
  • Aug 5, 2022Complaint2 findings
  • Oct 15, 2021Complaint2 findings
  • Jul 2, 2021Standard4 findings
Show the 29 earlier surveys
  • Aug 28, 2020Infection control4 findings
  • Aug 7, 2020Complaint1 finding
  • Jul 27, 2020Complaint1 finding
  • Sep 26, 2019Standard5 findings
  • May 22, 2019Complaint2 findings
  • Dec 21, 2018Complaint3 findings
  • Sep 7, 2018Standard12 findings
  • May 31, 2018Complaint3 findings
  • Jan 24, 2018Complaint2 findings
  • Jan 5, 2018Complaint5 findings
  • Nov 1, 2017Complaint1 finding
  • Sep 28, 2017Standard13 findings
  • Aug 16, 2017Complaint5 findings
  • May 3, 2017Complaint1 finding
  • Feb 24, 2017Complaint2 findings
  • Jan 5, 2017Complaint2 findings
  • Nov 5, 2016Complaint2 findings
  • Sep 22, 2016Standard11 findings
  • May 6, 2016Complaint4 findings
  • Mar 23, 2016Complaint7 findings
  • Oct 21, 2015Complaint1 finding
  • Aug 27, 2015Standard8 findings
  • Aug 21, 2014Standard6 findings
  • Jun 22, 2014Complaint2 findings
  • Aug 29, 2013—9 findings
  • Aug 23, 2012—6 findings
  • Sep 28, 2011—1 finding
  • Aug 25, 2011—5 findings
  • Aug 18, 2010—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction