Willowood Care Center of Brunswick

In the surveyor’s words

From the most serious findings on record at Willowood Care Center of Brunswick, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF812Sep 24, 2025

  Based on observation, interview, and policy review the facility failed to ensure the kitchen was maintained in a clean and sanitary manner. This had the potential to affect 68 residents receiving meals from the kitchen. The facility identified four residents (Resident #25, #47, #70, and #71) who did not eat by mouth (NPO). The facility census was 72Findings include:An observation was conducted on 09/22/25 at 10:40 A.M. of the facility kitchen with Dietary Manager (DM) #300 and revealed the following sanitation concerns: there was a moderate build-up of grime around the air vents above the range where food was prepared, a moderate build-up of dirt and grease on the wall behind the convection oven extending to the extinguisher bottle of the hood fire suppression system, and grime underneath… […]

• No harm, potential for more than minimal, widespreadF921Nov 22, 2023

  Based on observation, resident interviews, and staff interviews the facility failed to maintain a clean, safe, sanitary and well-maintained environment. This had the potential to affect all residents. The facility census was 83. Findings Include: Interview on 11/19/23 at 8:05 A.M. with Housekeeper (HKPR) #744 revealed the facility was cleaned daily but she was the only housekeeper working and the housekeeping department was extremely short staffed. HKPR #744 revealed she tried to get to as many rooms as she could during her shift. An environmental tour was conducted on 11/19/23 between 8:25 A.M. and 8:40 A.M. with Nursing Supervisor (NS) #839. […]

• No harm, potential for more than minimal, widespreadF812Feb 28, 2023

  Based on observation, staff interview and record review the facility failed to ensure dented cans were not used, the kitchen was free of dead insects, and dirty dishes were not stored on top of clean dishes. This affected all the resident except two residents (Resident #3 and #18) who were to have nothing by mouth to eat. The facility census was 93. Findings included: 1. Observations of the kitchen during the initial tour on 02/23/23 at 9:45 A.M. revealed one six-pound and 12 ounce can of chili with beans on the shelf to be used with a dent in the top, one six-pound and 10 ounce can of marinara sauce on the shelf to be used with a dent on the side of the can and a pitcher of chocolate milk in the refrigerator with no date on it nor a label to identify when it was made or a the contents. […]

• No harm, potential for more than minimal, widespreadF804Jan 12, 2023

  Based on observation and interview the facility failed to serve meals at a palatable temperature. This had the potential to affect 89 of 90 residents who ate meals served from the kitchen. Resident #64 received nothing by mouth. Findings include: Interview on 01/09/23 at 9:26 A.M. with Resident #57 revealed the food was not hot and you don't get a hot meal on weekends. Interview on 01/09/23 at 9:49 A.M. with Resident #63 revealed the food was cold. Interview on 01/09/23 at 10:10 A.M. with Resident #27 revealed food was terrible and cold. Interview on 01/09/23 at 10:16 A.M. with Resident #86 revealed the food was sometimes good and sometimes bad. Interview on 01/09/23 at 10:38 A.M. with Resident #82 revealed breakfast was always late and cold. Observation on 01/10/23 at 11:48 A.M. […]

• No harm, potential for more than minimal, widespreadF812Jan 12, 2023

  Based on observation and interview the facility failed to maintain the dish machine in working order. This affected all residents who received meals from the facility. The facility identified one resident (Resident #64) who did not receive meals from the kitchen. The facility census was 90. Findings include: Observation on 01/09/23 at 8:42 A.M. with Registered Dietitian (RD) #917 revealed the facility's low temperature dish machine did not meet the proper sanitation level. The two five-gallon drums of sanitizing chemicals with tubing leading to the dish machine were empty. Review of the January 2023 dish machine temperature and sanitation log located near the dish machine revealed it was not consistently being completed. Interview on 01/09/23 at 8:44 A.M. […]