Willow Brooke Court At Park Pointe Village

In the surveyor’s words

From the most serious findings on record at Willow Brooke Court At Park Pointe Village, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF921Dec 31, 2021

  Based on observation, interview, and record of professional reference information, the facility failed to maintain a safe, sanitary, functional environment by assuring that the drainage pipes from the juice bar table and the ice machine were above floor level. In the event of a sewer back-up, drainpipes at or below floor level which do not have an air gap of at least one inch can be contaminated by the dirty sewer liquid backup, creating the potential to affect any of the current ten residents. […]

• No harm, potential for more than minimal, patternF574Mar 27, 2025

  Based on record review and interviews, the facility failed to ensure residents were informed of their right to have access to names, addresses and telephone numbers of all pertinent state regulatory and informational agencies, resident advocacy groups and information on filing a complaint and or reporting alleged abuse violations. The facility further failed to ensure residents knew where the above information was located within the facility as revealed by 7 of 7 residents during 1 of 1 resident council meetings. […]

• No harm, potential for more than minimal, isolatedF655Mar 27, 2025

  Based on review of the facility policy, observation, interviews and review of the facility assessment, the facility failed to complete and implement a Baseline Care Plan within 48 hours of an admission, for Resident (R)218. Findings include: Review of the facility policy titled, Baseline Care Plan, with a revision date of November 2024 revealed, 1. The licensed nurse will develop a baseline care plan in the electronic application under the assessment tab for each resident within 48 hours of a resident's admission. […]

• No harm, potential for more than minimal, isolatedF849Dec 31, 2021

  Based on interview, record review, and review of facility policy, the facility failed to ensure a coordinated/integrated plan of care was developed for one (Resident (R) 112) of one residents reviewed for Hospice care out of the total census of 10 residents. R112's care plan failed to describe the coordination of care between the facility and the Hospice provider, including which services each party would provide for the resident. Findings include: During an interview on 12/29/21 at 10:27 AM, R112 stated she was not on Hospice care and that I'm just happy here in my chair. Review of R112's printed Admission Record from the electronic medical record (EMR) Profile tab, showed a facility admitted [DATE]. […]