White River Healthcare

In the surveyor’s words

From the most serious findings on record at White River Healthcare, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF812Jul 23, 2026

  Based on observation, interview and facility document review, the facility failed to ensure the food preparation equipment and environment were maintained in a clean and sanitary condition to prevent contamination and the potential development of foodborne pathogens during an observed meal service in one of one facility kitchen. The findings include: During a tour of the kitchen with [NAME] #1 on 07/20/26 at 9:10 AM the following was observed:-A brown dry substance on the refrigerator floor. […]

• No harm, potential for more than minimal, widespreadF812Nov 21, 2024

  Through observation, interviews, and policy review, the facility failed to ensure that equipment was in a clean, safe, useable condition and food was stored in a safe and sanitary manner. The findings are: During an observation on 11/19/2024 at 6:20AM, 20 small bowls were placed in a pan on the steam table serving side up without a covering. During an observation on 11/19/2024 at 6:32AM, Refrigerator #2 ' s left, and right door seals held a brownish color with dark brown and black spots along the inside seals. During an observation on 11/19/2024 at 6:33AM, Refrigerator #3 ' s left, and right door seals held a brownish color with dark brown and black spots along the inside seals. […]

• No harm, potential for more than minimal, widespreadF812Aug 12, 2022

  Based on observation and interview the facility failed to ensure dishware is stored in a clean location, not exposed to dust, dietary equipment is cleaned and maintained in good working condition, and nutritional supplements are dated with a use by date in the nourishment refrigerator to minimize the potential for food borne illness for residents who receive meals from the kitchen. The failed practice had the potential to affect 49 residents who receive meals from the kitchen and nourishment room refrigerator as documented on a list provided by the Director of Nursing (DON) on 8/11/22. The findings are: a. On 08/08/22 at 10:48 AM, there were fuzzy translucent particles on the wall behind a rack with disposable foam cups, and clean plastic coffee mugs stored on it. b. […]

• No harm, potential for more than minimal, widespreadF812Jun 4, 2021

  Based on observation, interview and record review, the facility failed to ensure kitchen equipment was clean and free of stains; food items stored in the freezer and dry goods area were labeled and dated; expired food items were promptly removed and or discarded by the expiration or use by dates, and foods were dated as when received to assure first in first out usage to prevent potential for food borne illness for residents who received meals from 1 of 1 kitchen. These failed practices had the potential to affect 54 residents who received a tray from the kitchen as documented on a list provided by the Director of Nursing (DON) on [DATE]. The findings are: 1. On [DATE], the following observations were made during initial kitchen rounds with the Dietary Manager (DM). a. […]

• No harm, potential for more than minimal, patternF880Nov 21, 2024

  Based on observations, interviews, record review, facility document review, and facility policy review, it was determined that the facility failed to ensure proper hand hygiene was performed between residents, failed to ensure cleaning of personal equipment (fan) to prevent contamination and failed to ensure Enhanced Barrier Precautions (EBP) were followed for a tube fed resident (Resident #7) of 1 resident reviewed for infection prevention and control. Findings include: A review of a facility policy titled, Handwashing/Hand Hygiene, revised in August 2019, indicated the primary purpose of hand hygiene was to prevent the spread of infections and that all personnel will follow the hand hygiene procedures to help prevent the spread of infections to others. […]