Deficiency Index

White Oak Manor - Charleston

Charleston, South Carolina · CCN 425128

13 surveys since 2011. The first finding at harm level was recorded in 2025.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
42
Surveys
13
Harm or worse
1
Immediate jeopardy
0
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Harm or worse1

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file10/13

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
176
Ownership
For profit - Corporation
Chain
NATIONAL HEALTHCARE CORPORATION
County
Charleston
Medicare-certified since
1979

CMS ratings

Overall
4
Health inspection
4
Staffing
4
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=10, floor 20).

Last survey on record

Aug 20, 2025

446 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.983.42
Registered-nurse hours per resident day0.43—
Annual nurse turnover38.9%43.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$8,788 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG116.7%H—I—
No harm, potential for more than minimalD583.3%E—F—
No harm, potential for minimalA—B—C—
CMS’s current file: 6 of the 42 citations on record.

In the surveyor’s words

From the most serious findings on record at White Oak Manor - Charleston, in the surveyor’s own words.

  • Actual harm, isolatedF689May 22, 2025

    Based on facility policy review, resident record review, facility document review and staff interviews, the facility failed to ensure staff adhered to a resident ' s individualized transfer plan as recommended by Physical Therapy for 1 of 3 residents Resident (R)4 reviewed for accidents. Specifically, on 05/06/25, Licensed Practical Nurse (LPN) 1 transferred R4 without using the required sit-to-stand lift. As a result of this improper transfer, R4 fell and sustained a fractured arm, necessitating surgical intervention. […]

  • No harm, potential for more than minimal, isolatedF761Aug 20, 2025

    Based on review of the facility policy, observation, and interview, the facility failed to ensure an insulin pen (in use) contained the open date and the expiration date in Medication Cart 1 on [NAME] Hall. The facility further failed to ensure an expired medication on Medication Cart 2, on the [NAME] Hall, was removed from and not stored on the cart with medications currently in use for residents, in 2 of 8 medication carts reviewed.Findings include: Review of the facility policy titled, Medication Storage in the Facility, states as the policy: Medications and biological's are stored safely, securely, and properly following manufacturer's recommendations or those of the supplier.The Procedure: . 9. […]

  • No harm, potential for more than minimal, isolatedF686Jun 22, 2023

    Based on observations, interviews, and record review, the facility failed to prevent a pressure ulcer from developing. This practice affected one (1) of six (6) sampled residents (Resident (R)1). The findings include: Review of R1's clinical record revealed the resident was admitted to the facility on [DATE] with diagnoses that included but were not limited to: Hemiplegia and Hemiparesis following Cerebral Infarction affecting right dominant side, dementia, hypertension and benign prostatic hyperplasia. Review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 4/26/23 revealed a Brief Interview for Mental Status (BIMS) score was done and coded a two (2) out of 15, which indicated severe cognitive impairment. […]

  • No harm, potential for more than minimal, isolatedF880Jun 22, 2023

    Based on observations, interviews, and facility policy review, the facility failed to follow facility infection control protocol by not wearing designated personal protective equipment (PPE) when entering a resident's room to provide care for one (1) of six (6) residents (R (R)3). The findings include: Review of the facility policy titled, Novel or Targeted Multidrug Resistance Organisms to Prevent the Spread of Novel or Targeted Multidrug Resistant Organisms (MDROs) approved 10/2019, read Implement Enhanced Barrier Precautions [EBP] for all residents residing in the same neighborhood who have .feeding tube, or open wound. Wear gloves and a gown for the following high-contact resident care activities . […]

  • No harm, potential for more than minimal, isolatedF580Oct 13, 2022

    Based on record review and interviews, the facility failed to ensure a resident was notified of changes to the medication regimen for 1 Resident (R)60 of 7 sampled residents reviewed for notification of changes in condition/treatment. Findings included: The survey team requested the facility's policy regarding resident/responsible party (RP) notification of changes in condition/treatment on 10/07/22; no policy was provided by the end of the survey. Review of a Face Sheet revealed R60 had diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . Review of a quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 08/09/22, revealed R60 had a Brief Interview for Mental Status (BIMS) score of 14, indicating the resident was cognitively intact. […]

Read 20 findings in full →The most serious and the most recent: 20 of 42 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 20, 2025Standard1 finding
  • May 22, 2025Complaint1 finding · 1 harm
  • Jun 22, 2023Complaint2 findings
  • Oct 13, 2022Standard4 findings
  • May 6, 2021Standard2 findings
  • Jul 11, 2019Standard9 findings
  • May 19, 2018Standard11 findings
  • Mar 1, 2018Complaint2 findings
Show the 5 earlier surveys
  • Feb 10, 2017Standard5 findings
  • Mar 24, 2016Standard1 finding
  • Feb 2, 2015Complaint1 finding
  • May 23, 2012—2 findings
  • Mar 30, 2011—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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