Deficiency Index

Westwood Hills Nursing and Rehabilitation Center

Wilkesboro, North Carolina · CCN 345205

13 surveys since 2012, 11 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
57
Surveys
13
Harm or worse
11
Immediate jeopardy
4
The record, 2012–2026
’12’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy4

Findings at the most serious level CMS records.

Beyond CMS’s monthly file9/13

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
176
Ownership
For profit - Limited Liability company
Chain
PRINCIPLE LONG TERM CARE
County
Wilkes · rural
Medicare-certified since
1981

CMS ratings

Overall
2
Health inspection
2
Staffing
4
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 92 for-profit facilities with 128 or more beds in North Carolina.

Last survey on record

May 27, 2026

166 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.093.49
Registered-nurse hours per resident day0.80—
Annual nurse turnover29.0%52.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$15,185 across 1 penalty
Abuse icon
Flagged by CMS on Care Compare

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG325.0%H—I—
No harm, potential for more than minimalD866.7%E—F18.3%
No harm, potential for minimalA—B—C—
CMS’s current file: 12 of the 57 citations on record.

In the surveyor’s words

From the most serious findings on record at Westwood Hills Nursing and Rehabilitation Center, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF600Jul 25, 2023

    Based on record review and staff interviews, the facility failed to protect Resident #87 from physical abuse from Nurse Aide (NA #1). NA #1 grabbed Resident #87's wrists when the resident became combative during incontinent care and Resident #87 hit NA #1. Resident #87 was cognitively impaired and resided on the dementia care unit. Resident #87 had three skin tears the size of a half dollars to the left wrist, right elbow, and right arm and two bruises the size of tennis balls to bilateral lower forearms and wrists. This deficient practice affected 1 of 3 residents reviewed for abuse (Resident #87). Immediate Jeopardy began on 03/08/23 when Resident #87 was physically abused by NA #1. […]

  • Immediate jeopardy, isolatedF607Jul 25, 2023

    Based on observations, record reviews, staff and resident interviews the facility failed to remove Nurse Aide (NA) #1 from a resident care assignment after Nurse #1 witnessed the NA holding both of Resident #87's wrists to prevent the resident from hitting him when the resident became combative during care. In addition, the facility failed to identify, thoroughly investigate, and to report abuse to the state agency, Adult Protective Services, and local law enforcement for 1 of 3 residents (Resident #87) reviewed for abuse. Immediate Jeopardy began on 03/08/23 when the facility allowed NA #1 to continue working a resident care assignment after Nurse #1 observed NA #1 physically abuse Resident #87. […]

  • Immediate jeopardy, isolatedF693Dec 22, 2021

    Based on record review and staff and physician interviews the facility failed to follow a physician order to stop a tube feeding after 16 hours per the physician order for [MEDICAL RECORD OR PHYSICIAN ORDER] . This caused Resident #64 to vomit, have bilateral adventitious (abnormal) lung sounds and was in visible distress with an oxygen saturation level of 81% and necessitated an emergent transfer to the emergency room (ER) to be assessed for aspiration. The Findings Included: Resident #64 was admitted to the facility on [DATE] with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . A review of Resident #64's electronic physician orders revealed an order dated 11/08/21 for [MEDICATION(S)] (type of parental nutrition) 1.5, infuse at 75 milliliters per hour for a continuous 16 hours. […]

  • Actual harm, isolatedF600May 27, 2026

    Based on record review, observations, and interviews with residents, facility staff, the Nurse Practitioner, and Psychiatric Provider, the facility failed to protect the resident's right to be free from resident-to-resident abuse for 1 of 3 residents reviewed for abuse (Resident #2) on 4/30/26. Resident #2 sustained a left hip fracture and a left olecranon (elbow) fracture. The findings included: Resident #3 was admitted to the facility on [DATE]. Diagnosis included Alzheimer's disease, dementia, and anxiety. Review of the annual Minimum Data Set (MDS) dated [DATE] revealed Resident #3 was severely cognitively impaired and required substantial assistance for toileting, dressing and showers. Resident #1 was admitted to the facility on [DATE]. […]

  • Actual harm, isolatedF604Jul 25, 2023

    Based on record review and staff interviews, the facility failed to protect Resident #87 from physical restraint from Nurse Aide (NA #1). NA #1 grabbed Resident #87's wrists when the resident became combative during incontinent care and Resident #87 hit NA #1. Resident #87 was cognitively impaired and resided on the dementia care unit. Resident #87 had three skin tears the size of a half dollars to the left wrist, right elbow, and right arm and two bruises the size of tennis balls to bilateral lower forearms and wrists. […]

Read 26 findings in full →The most serious and the most recent: 26 of 57 on record.

Every survey on record

FindingsAt actual harm or above

  • May 27, 2026Complaint1 finding · 1 harm
  • Nov 19, 2025Standard and complaint2 findings
  • Aug 21, 2024Standard and complaint3 findings
  • Jul 25, 2023Standard and complaint7 findings · 3 harm
  • Dec 22, 2021Standard and complaint7 findings · 1 harm
  • Aug 17, 2020Complaint2 findings · 1 harm
  • Sep 13, 2018Standard4 findings
  • Aug 4, 2017Standard7 findings · 1 harm
Show the 5 earlier surveys
  • Jun 16, 2016Standard5 findings
  • Jul 31, 2015Standard and complaint8 findings · 3 harm
  • May 9, 2014Standard2 findings
  • Mar 1, 2013—6 findings · 1 harm
  • Jan 26, 2012—3 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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