Westwood Hills Nursing and Rehabilitation Center
Wilkesboro, North Carolina · CCN 345205
13 surveys since 2012, 11 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 57
- Surveys
- 13
- Harm or worse
- 11
- Immediate jeopardy
- 4
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 176
- Ownership
- For profit - Limited Liability company
- Chain
- PRINCIPLE LONG TERM CARE
- County
- Wilkes · rural
- Medicare-certified since
- 1981
CMS ratings
- Overall
- 2
- Health inspection
- 2
- Staffing
- 4
- Quality measures
- 3
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.
Weighted by harm level, against 92 for-profit facilities with 128 or more beds in North Carolina.
Last survey on record
May 27, 2026
166 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.09 | 3.49 |
| Registered-nurse hours per resident day | 0.80 | — |
| Annual nurse turnover | 29.0% | 52.4% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $15,185 across 1 penalty
- Abuse icon
- Flagged by CMS on Care Compare
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G325.0% | H— | I— |
| No harm, potential for more than minimal | D866.7% | E— | F18.3% |
| No harm, potential for minimal | A— | B— | C— |
In the surveyor’s words
From the most serious findings on record at Westwood Hills Nursing and Rehabilitation Center, in the surveyor’s own words.
- Immediate jeopardy, isolatedF600Jul 25, 2023
Based on record review and staff interviews, the facility failed to protect Resident #87 from physical abuse from Nurse Aide (NA #1). NA #1 grabbed Resident #87's wrists when the resident became combative during incontinent care and Resident #87 hit NA #1. Resident #87 was cognitively impaired and resided on the dementia care unit. Resident #87 had three skin tears the size of a half dollars to the left wrist, right elbow, and right arm and two bruises the size of tennis balls to bilateral lower forearms and wrists. This deficient practice affected 1 of 3 residents reviewed for abuse (Resident #87). Immediate Jeopardy began on 03/08/23 when Resident #87 was physically abused by NA #1. […]
- Immediate jeopardy, isolatedF607Jul 25, 2023
Based on observations, record reviews, staff and resident interviews the facility failed to remove Nurse Aide (NA) #1 from a resident care assignment after Nurse #1 witnessed the NA holding both of Resident #87's wrists to prevent the resident from hitting him when the resident became combative during care. In addition, the facility failed to identify, thoroughly investigate, and to report abuse to the state agency, Adult Protective Services, and local law enforcement for 1 of 3 residents (Resident #87) reviewed for abuse. Immediate Jeopardy began on 03/08/23 when the facility allowed NA #1 to continue working a resident care assignment after Nurse #1 observed NA #1 physically abuse Resident #87. […]
- Immediate jeopardy, isolatedF693Dec 22, 2021
Based on record review and staff and physician interviews the facility failed to follow a physician order to stop a tube feeding after 16 hours per the physician order for [MEDICAL RECORD OR PHYSICIAN ORDER] . This caused Resident #64 to vomit, have bilateral adventitious (abnormal) lung sounds and was in visible distress with an oxygen saturation level of 81% and necessitated an emergent transfer to the emergency room (ER) to be assessed for aspiration. The Findings Included: Resident #64 was admitted to the facility on [DATE] with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . A review of Resident #64's electronic physician orders revealed an order dated 11/08/21 for [MEDICATION(S)] (type of parental nutrition) 1.5, infuse at 75 milliliters per hour for a continuous 16 hours. […]
- Actual harm, isolatedF600May 27, 2026
Based on record review, observations, and interviews with residents, facility staff, the Nurse Practitioner, and Psychiatric Provider, the facility failed to protect the resident's right to be free from resident-to-resident abuse for 1 of 3 residents reviewed for abuse (Resident #2) on 4/30/26. Resident #2 sustained a left hip fracture and a left olecranon (elbow) fracture. The findings included: Resident #3 was admitted to the facility on [DATE]. Diagnosis included Alzheimer's disease, dementia, and anxiety. Review of the annual Minimum Data Set (MDS) dated [DATE] revealed Resident #3 was severely cognitively impaired and required substantial assistance for toileting, dressing and showers. Resident #1 was admitted to the facility on [DATE]. […]
- Actual harm, isolatedF604Jul 25, 2023
Based on record review and staff interviews, the facility failed to protect Resident #87 from physical restraint from Nurse Aide (NA #1). NA #1 grabbed Resident #87's wrists when the resident became combative during incontinent care and Resident #87 hit NA #1. Resident #87 was cognitively impaired and resided on the dementia care unit. Resident #87 had three skin tears the size of a half dollars to the left wrist, right elbow, and right arm and two bruises the size of tennis balls to bilateral lower forearms and wrists. […]
Read 26 findings in full →The most serious and the most recent: 26 of 57 on record.
Every survey on record
FindingsAt actual harm or above
- May 27, 2026Complaint1 finding · 1 harm
- Nov 19, 2025Standard and complaint2 findings
- Aug 21, 2024Standard and complaint3 findings
- Jul 25, 2023Standard and complaint7 findings · 3 harm
- Dec 22, 2021Standard and complaint7 findings · 1 harm
- Aug 17, 2020Complaint2 findings · 1 harm
- Sep 13, 2018Standard4 findings
- Aug 4, 2017Standard7 findings · 1 harm
Show the 5 earlier surveys
- Jun 16, 2016Standard5 findings
- Jul 31, 2015Standard and complaint8 findings · 3 harm
- May 9, 2014Standard2 findings
- Mar 1, 2013—6 findings · 1 harm
- Jan 26, 2012—3 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
- White Oak Manor - CharlotteCharlotte2 harm findings
- Margate Health and Rehabilitation, LLCJefferson4 harm findings
- Pinehurst Healthcare & Rehabilitation CenterPinehurst3 harm findings
- Matthews Health & Rehab CenterMatthews2 harm findings
- Smithfield Manor Rehabilitation and Healthcare CenSmithfield4 harm findings
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