Deficiency Index

Westwood Center

Bluefield, Virginia · CCN 495200

19 surveys since 2011, 7 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
173
Surveys
19
Harm or worse
7
Immediate jeopardy
3
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy3

Findings at the most serious level CMS records. 1 of these were recorded as past non-compliance — corrected before the survey.

Beyond CMS’s monthly file14/19

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
60
Ownership
For profit - Corporation
Chain
GENESIS HEALTHCARE
County
Tazewell · rural
Medicare-certified since
1989

CMS ratings

Overall
1
Health inspection
1
Staffing
1
Quality measures
1

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 33 for-profit facilities with fewer than 66 beds in Virginia.

Last survey on record

Feb 27, 2025

620 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.803.46
Registered-nurse hours per resident day0.51—
Annual nurse turnover61.7%55.1%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$159,612 across 3 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ24.3%K12.2%L—
Actual harmG36.5%H—I—
No harm, potential for more than minimalD3473.9%E510.9%F12.2%
No harm, potential for minimalA—B—C—
CMS’s current file: 46 of the 173 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6843×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6863×

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • F6953×

    Provide safe and appropriate respiratory care for a resident when needed.

  • F6412×

    Ensure each resident receives an accurate assessment.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

In the surveyor’s words

From the most serious findings on record at Westwood Center, in the surveyor’s own words.

  • Immediate jeopardy, patternF684Mar 20, 2023

    Based on observation, staff interview, resident interview, family interview, clinical record review, facility document review, the facility staff failed to provide wound management as evidenced by the absence of assessments, monitoring, and/or treatment for of 5 out 33 residents. This resulted in wound infections and/or wound deterioration for Resident #10, Resident #4, Resident #42, Resident #36, and Resident #149. The facility also failed to implement provider orders at the time they were ordered for 1 of 33 residents reviewed, Resident #199. On 3/15/23 at 3:50 PM, the surveyors notified the facility of the Immediate Jeopardy determination, Level IV Pattern. […]

  • Immediate jeopardy, isolatedF684Aug 21, 2024

    Based on observation, staff interview, clinical record review and facility document review the facility staff follow physician's orders for 2 of 22 residents, Resident #9 and Resident #63. The findings included: 1. For Resident #9 the facility staff failed to administer the medication carvedilol per the physician's order. Resident #9's face sheet listed diagnoses which included but not limited to hypotension, anemia, and anxiety. Resident #9's most recent minimum data set with an assessment reference date of 08/08/24 assigned the resident a brief interview for mental status score of 15 out of 15 in section C, cognitive patterns. […]

  • Immediate jeopardy, isolatedF678Oct 17, 2023

    Based on staff interview, clinical record review and facility document review the facility staff failed to provide basic life support, including cardiopulmonary resuscitation to one of 57, residents, Resident #2. The findings included: For Resident #2, an agency-contracted staff failed to check code status and failed to initiate basic life support, including cardiopulmonary resuscitation for Resident #2. Resident #2 expired at the facility. Resident #2's face sheet listed diagnoses which included but not limited to acute respiratory failure, chronic obstructive pulmonary disease, chronic kidney disease with heart failure, and diabetes mellitus-type II. […]

  • Actual harm, isolatedF689Feb 27, 2025

    Based on staff interviews, clinical record review and facility document review, the facility staff failed to provide supervision to prevent an accident for 1 of 2 resident records reviewed. (Resident #1) The findings were: For Resident #1, facility staff failed to provide supervision to prevent a tissue injury to the bottom of the resident's feet resulting in admission to an acute care hospital and eventually admission to a burn center. Resident #1's medical diagnoses included but were not limited to, dementia, Alzheimer's disease with late onset, second degree burn left foot, second degree burn of right foot, local infections of the skin and subcutaneous tissue, difficulty walking, and diabetes mellitus. […]

  • Actual harm, isolatedF689Aug 21, 2024

    Based on observations, staff interview, clinical record review and facility document review, the facility staff failed to provide supervision to prevent accidents for 2 of 6 closed record reviews, Resident #55 and Resident #209. This resulted in actual harm for resident #55 cited at past non-compliance. For resident #209, the facility failed to implement safety measures resulting in an elopement. The findings included: 1. For resident # 55 the facility staff failed to provide supervision as ordered by the physician and based on a recommendation by speech therapy, during meal times. Resident # 55's diagnoses included but were not limited to Alzheimer's Disease, history of a stroke, history of a traumatic brain injury and paranoid schizophrenia. […]

Read 23 findings in full →The most serious and the most recent: 23 of 173 on record.

Every survey on record

FindingsAt actual harm or above

  • Feb 27, 2025Complaint1 finding · 1 harm
  • Aug 21, 2024Standard18 findings · 2 harm
  • Oct 17, 2023Complaint1 finding · 1 harm
  • Jun 7, 2023Infection control2 findings
  • May 12, 2023Complaint4 findings
  • Mar 20, 2023Standard and complaint22 findings · 2 harm
  • May 20, 2021Standard and complaint7 findings
  • Dec 10, 2020Infection control1 finding
Show the 11 earlier surveys
  • Nov 17, 2020Infection control1 finding
  • Feb 21, 2020Standard13 findings
  • Nov 1, 2018Standard and complaint13 findings
  • Jul 28, 2017Standard26 findings
  • Sep 15, 2016Standard16 findings
  • Oct 29, 2015Standard4 findings
  • Nov 21, 2013—3 findings
  • Feb 13, 2013—1 finding
  • Dec 19, 2012Standard19 findings · 1 harm
  • Jan 20, 2012—13 findings
  • Feb 16, 2011—8 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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