Deficiency Index

Westview Nursing Home

Center, Missouri · CCN 265423

32 surveys since 2011, 19 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
179
Surveys
32
Harm or worse
19
Immediate jeopardy
7
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy7

Findings at the most serious level CMS records.

Beyond CMS’s monthly file26/32

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
60
Ownership
For profit - Corporation
Chain
RELIANT CARE MANAGEMENT
County
Ralls · rural
Medicare-certified since
1990

CMS ratings

Overall
1
Health inspection
1
Staffing
1
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 82 for-profit facilities with fewer than 66 beds in Missouri.

Last survey on record

Jul 17, 2025

480 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day2.323.20
Registered-nurse hours per resident day0.15—
Annual nurse turnover62.5%57.5%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$27,742 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG48.2%H24.1%I—
No harm, potential for more than minimalD1122.4%E2551.0%F510.2%
No harm, potential for minimalA—B—C24.1%
CMS’s current file: 49 of the 179 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5583×

    Reasonably accommodate the needs and preferences of each resident.

  • F6583×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F8123×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F5572×

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

In the surveyor’s words

From the most serious findings on record at Westview Nursing Home, in the surveyor’s own words.

  • Immediate jeopardy, patternF600Jun 1, 2023

    Based on observation, interview, and record review, the facility failed to ensure four residents (Residents #1, #2, #8, and #9) were free from verbal and mental abuse. The Director of Nurses (DON) yelled at Resident #9 and pursued the resident into his/her bathroom. The resident was upset and crying and made threats to harm himself/herself as a result of the DON's actions towards him/her. The DON continued to provide care to one resident, Resident #2, who was visibly upset and did not want the DON to provide his/her care. The DON continued to provide care for the resident despite the resident's response and refusal. The resident reported the DON was verbally abusive to him/her during care. This upset the resident who then made comments of self-harm. […]

  • Immediate jeopardy, patternF610Jun 1, 2023

    Based on observation, interview, and record review, the facility failed follow their policies and procedures to report to the administrator and to conduct an investigation of staff to resident abuse for two residents (Residents #2 and #9) and implement interventions to protect residents from abuse at the facility. On 5/3/23, Resident #9 reported to staff the Director of Nursing (DON) yelled and screamed at him/her. On 5/4/23, Resident #2 reported the DON yelled at him/her. Staff did not report the allegations of abuse to the administrator, and the DON continued to work on 5/3/23 and 5/4/23. The facility census was 56. The administrator was notified of the Immediate Jeopardy (IJ) on 5/25/23 at 12:55 P.M. which began on 5/3/23. […]

  • Immediate jeopardy, isolatedF684Jan 17, 2023

    Based on interview and record review, the facility failed to follow hospital discharge orders for two residents (Resident #1 and Resident #2) in a review of 19 residents. Resident #1 was admitted to the hospital on 12/29/22 with lithium (medication used for a mood stabilizer) toxicity which required hemodialysis (a treatment to filter wastes and water from your blood) to correct and high potassium levels and was discharged back to the facility with orders to discontinue lithium, haloperidol (used to treat certain mental/mood disorders such as schizophrenia, schizoaffective disorders), benztropine (used to treat tremors) and clonazepam (used for the acute management of panic disorders and seizure disorders). […]

  • Immediate jeopardy, isolatedF600Nov 2, 2022

    Based on observation, interview, and record review, the facility failed to protect one resident (Resident #1) from sexual abuse by another resident (Resident #2). Resident #2 had a history of sexually inappropriate behavior, and was off the secured, locked unit, unsupervised. Resident #2 walked into the dining room where Resident #1 was seated and exposed his/her genitalia to Resident #1. Resident #2 then touched Resident #1's leg and genital area over the top of his/her clothing. Resident #2 then asked to touch Resident #1's breasts. Resident #1 said he/she had a history of sexual abuse as a child and cried for days following the event. A sample of seven residents was selected for review. The facility census was 51. […]

  • Immediate jeopardy, isolatedF760Oct 4, 2022

    Based on interview and record review, the facility failed to ensure one resident (Resident #2), was free from a significant medication error. The resident had an order, dated 9/6/22, for Invega Sustenna (antipsychotic) 234 milligrams (mg)/ 1.5 milliliters (ml), injected intramuscularly (IM) every 28 days. Staff administered the injection to the resident on day shift on 9/6/22. Staff administered the injection a second time to the resident on night shift on 9/6/22 and a third time on day shift on 9/7/22. Staff identified the error on 9/8/22. The resident developed low blood pressure on 9/9/22 and was sent to the emergency room for evaluation and treatment where he/she was diagnosed with a drug overdose of Invega. A sample of 12 residents was selected for review. […]

Read 35 findings in full →The most serious and the most recent: 35 of 179 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 17, 2025Complaint2 findings · 2 harm
  • May 21, 2025Standard12 findings · 1 harm
  • Mar 10, 2025Complaint1 finding
  • Mar 26, 2024Complaint3 findings · 1 harm
  • Aug 28, 2023Standard and complaint16 findings
  • Jun 4, 2023Complaint1 finding
  • Jun 1, 2023Complaint3 findings · 2 harm
  • Jan 17, 2023Complaint5 findings · 1 harm
Show the 24 earlier surveys
  • Nov 2, 2022Complaint1 finding · 1 harm
  • Oct 4, 2022Complaint6 findings · 2 harm
  • Jun 24, 2022Complaint9 findings · 1 harm
  • Dec 7, 2021Complaint3 findings
  • Oct 7, 2021Complaint11 findings · 2 harm
  • Dec 17, 2019Standard15 findings · 1 harm
  • May 29, 2019Complaint2 findings
  • Feb 27, 2019Standard9 findings
  • Jul 27, 2018Complaint1 finding · 1 harm
  • Dec 8, 2017Standard11 findings
  • Nov 2, 2016Standard3 findings
  • Dec 3, 2015Standard6 findings
  • Apr 27, 2015Standard and complaint2 findings
  • Mar 4, 2015Standard4 findings
  • Jan 29, 2014—1 finding
  • Sep 30, 2013—1 finding
  • Mar 12, 2013—5 findings
  • Nov 21, 2012—1 finding
  • Feb 24, 2012—1 finding
  • Jan 12, 2012—7 findings
  • Dec 6, 2011—4 findings · 1 harm
  • Sep 26, 2011—5 findings
  • Apr 28, 2011—2 findings
  • Mar 11, 2011—26 findings · 3 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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