Deficiency Index

West Chester Rehabilitation and Healthcare Center

West Chester, Pennsylvania · CCN 395740

40 surveys since 2011. The first finding at harm level was recorded in 2016.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
164
Surveys
40
Harm or worse
13
Immediate jeopardy
4
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy4

Findings at the most serious level CMS records. 1 of these were recorded as past non-compliance — corrected before the survey.

Beyond CMS’s monthly file29/40

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
180
Ownership
For profit - Limited Liability company
Chain
MARQUIS HEALTH SERVICES
County
Chester
Medicare-certified since
1987

CMS ratings

Overall
2
Health inspection
2
Staffing
2
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 173 for-profit facilities with 128 or more beds in Pennsylvania.

Last survey on record

Jun 30, 2026

132 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.463.39
Registered-nurse hours per resident day0.48—
Annual nurse turnover43.8%49.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$40,019 across 2 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ24.8%K—L—
Actual harmG24.8%H—I—
No harm, potential for more than minimalD2866.7%E921.4%F—
No harm, potential for minimalA—B—C12.4%
CMS’s current file: 42 of the 164 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6563×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6843×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6923×

    Provide enough food/fluids to maintain a resident's health.

  • F7553×

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  • F5802×

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

In the surveyor’s words

From the most serious findings on record at West Chester Rehabilitation and Healthcare Center, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF678May 6, 2024

    Based on a review of established guidelines for Cardiopulmonary Resuscitation (CPR), the facility's policies and residents' clinical records, as well as staff interviews, it was determined that the facility failed to ensure that CPR was provided in accordance with established facility policy and procedure for one of five residents reviewed (Resident 288), creating a situation in which the residents were placed in Immediate Jeopardy related to failing to perform cardiopulmonary resuscitation. […]

  • Immediate jeopardy, isolatedF689Jun 16, 2023

    Based on observations, review of the clinical record, facility documentation, and policy and procedures, as well as staff interviews, it was determined that the facility failed to implement appropriate monitoring, supervision, and safety measures to prevent elopement (unauthorized leave from a safe area) of a resident (Resident 27) assessed to be at risk for eloping and who successfully left the building without staff knowledge. This failure placed residents at the facility in an Immediate Jeopardy situation one for nine residents who were identified as at risk for elopement. […]

  • Immediate jeopardy, isolatedF678Jan 11, 2022

    Based on a review of established guidelines for CardioPulmonary Resuscitation (CPR), the facility's policies and residents' clinical records, as well as staff interviews, it was determined that the facility failed to ensure that CPR was provided in accordance with established facility policy and procedure for one of five residents reviewed (Resident R1), creating a situation in which the residents were placed in Immediate Jeopardy related to failing to perform cardiopulmonary resuscitation and lack of knowledge on where to locate a resident's code status for 28 residents that had cardiopulmonary resuscitation orders. […]

  • Actual harm, isolatedF755Aug 15, 2024

    Based on clinical record review and staff interview it was determined that the facility failed to ensure the pharmacy provided necessary pain medications timely which resulted in Resident 2 experiencing significant pain, and prompting emergent medical intervention. The facility failed to ensure physician ordered medications were available from the pharmacy for two of four residents reviewed (Residents 2 and 3). Findings include: Review of Resident 2's progress note of July 27, 2024, revealed resident was admitted at approximately 1:30 p.m. […]

  • Actual harm, isolatedF684Jun 16, 2023

    Based on interview, observation, and clinical record review, it was determined that the facility failed to follow physician's orders for two of 33 residents reviewed (Residents 70 and 18), causing actual harm to Resident 70, who experienced a delay in obtaining treatment and services at the hospital for a urinary tract infection and septic shock. Findings include: Review of Resident 70's clinical record revealed a significant change MDS (Minimum Data Set -periodic assessment of a resident's abilities and care needs assessment dated [DATE] where resident had a BIMS (Brief Interview of Mental Status) score of 15 of 15; indicating intact cognitive function. […]

Read 31 findings in full →The most serious and the most recent: 31 of 164 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 30, 2026Complaint1 finding
  • May 11, 2026Complaint2 findings
  • Feb 27, 2025Complaint1 finding
  • Oct 3, 2024Standard6 findings
  • Aug 15, 2024Complaint1 finding · 1 harm
  • May 6, 2024Standard9 findings · 1 harm
  • Mar 26, 2024Complaint1 finding
  • Feb 28, 2024Complaint2 findings
Show the 32 earlier surveys
  • Jan 17, 2024Complaint2 findings
  • Sep 5, 2023Complaint1 finding
  • Jun 16, 2023Standard and complaint16 findings · 2 harm
  • Mar 7, 2023Complaint1 finding
  • Jun 17, 2022Standard7 findings · 1 harm
  • Mar 3, 2022Complaint2 findings
  • Jan 11, 2022Complaint2 findings · 1 harm
  • Nov 30, 2021Complaint1 finding · 1 harm
  • Oct 4, 2021Infection control1 finding
  • Aug 12, 2021Complaint1 finding
  • May 6, 2021Standard10 findings · 1 harm
  • Feb 8, 2021Complaint1 finding
  • Aug 31, 2020Complaint1 finding
  • Mar 4, 2020Complaint1 finding
  • Jan 29, 2020Complaint1 finding
  • Jul 24, 2019Standard13 findings
  • Apr 3, 2019Complaint1 finding · 1 harm
  • Jan 9, 2019Complaint1 finding · 1 harm
  • Sep 10, 2018Standard14 findings
  • Mar 20, 2018Complaint3 findings · 2 harm
  • Oct 13, 2017Complaint1 finding
  • Jul 10, 2017Standard6 findings
  • Sep 23, 2016Complaint1 finding
  • Aug 9, 2016Standard14 findings · 1 harm
  • Jul 13, 2015Standard8 findings
  • Aug 25, 2014Standard3 findings
  • Aug 1, 2014Complaint1 finding
  • Jul 19, 2013—8 findings
  • Feb 4, 2013—2 findings
  • Aug 10, 2012—9 findings
  • Jul 29, 2011—7 findings
  • Jan 11, 2011—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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