Deficiency Index

Webster Park Rehabilitation and Healthcare Center

Rockland, Massachusetts · CCN 225184

17 surveys since 2011. The first finding at harm level was recorded in 2021.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
86
Surveys
17
Harm or worse
2
Immediate jeopardy
0
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse2

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file14/17

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
110
Ownership
For profit - Limited Liability company
Chain
MARQUIS HEALTH SERVICES
County
Plymouth
Medicare-certified since
1969

CMS ratings

Overall
5
Health inspection
4
Staffing
3
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded fewer weighted findings than most of its peer group.

Weighted by harm level, against 80 for-profit facilities of 100–127 beds in Massachusetts.

Last survey on record

Apr 6, 2026

217 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day5.123.64
Registered-nurse hours per resident day0.71—
Annual nurse turnover76.2%40.7%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD535.7%E535.7%F17.1%
No harm, potential for minimalA—B214.3%C17.1%
CMS’s current file: 14 of the 86 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5852×

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

  • F7592×

    Ensure medication error rates are not 5 percent or greater.

  • F5521×

    Ensure that residents are fully informed and understand their health status, care and treatments.

  • F6581×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F6881×

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

In the surveyor’s words

From the most serious findings on record at Webster Park Rehabilitation and Healthcare Center, in the surveyor’s own words.

  • Actual harm, isolatedF686Sep 13, 2022

    Based on records reviewed and interviews, for one of three sampled residents (Resident #2), who had no pressure injuries at time of admission to the Facility, was assessed by nursing to be at high risk for the development of a pressure injury, and whose Hospital Discharge Summary indicated physicians orders for the removal of his/her left knee immobilizer brace twice daily for skin checks, the Facility failed to ensure adequate measures were implemented by nursing to maintain his/her skin integrity to prevent the development of a pressure injury after admission. […]

  • Actual harm, isolatedF760Aug 31, 2021

    Based on records reviewed and interviews, for one of three sampled residents (Resident #1), who was newly admitted to the Facility, and whose physician's orders [MEDICAL RECORD OR PHYSICIAN ORDER] . Resident #1 was not administered his/her physician ordered [MEDICATION(S)], experienced a stroke, required transfer to the Hospital Emergency Department for further evaluation and was admitted . Finding includes: Review of the Facility's Policy titled, Reconciliation of Medications on Admission, undated, indicated the following: -gather information needed to reconcile the medication list using the discharge summary from referring facility; -list all medications from the discharge summary; -list the dose, route and frequency for all medications; -review the list carefully to determine if there… […]

  • No harm, potential for more than minimal, widespreadF880Oct 31, 2023

    Based on document review, policy review, and interviews, the facility failed to maintain an infection prevention and control program with a complete and accurate system of surveillance to identify any trends of actual or potential infections within the facility using their predetermined infection definition criteria. Findings include: Review of the facility's policy titled Surveillance of Infections, dated as revised September 2017, indicated but was not limited to the following: - The purpose of surveillance of infections is to identify both individual cases and trends of epidemiologically significant organisms and healthcare-associated infections to guide appropriate interventions and prevent future infections. […]

  • No harm, potential for more than minimal, patternF552Jan 28, 2025

    Based on record review and interviews, the facility failed to ensure for one Resident (#15), out of a total sample of 21 residents, that the Resident's legal guardian (a person who has been appointed by a court or otherwise has the legal authority to care for the personal and property interests of another person who is deemed incapacitated) was informed of a change in skin condition by the physician or other practitioner or professional, informed of the risks and benefits of proposed care, of treatment and treatment alternatives or treatment options, and to choose the alternative or option he/she preferred. […]

  • No harm, potential for more than minimal, patternF585Jan 28, 2025

    Based on observation, interviews, and document review, the facility failed to ensure that residents were fully aware of the grievance process. Specifically, for 14 of 14 residents attending the resident group meeting during the facility survey, the facility failed to ensure residents were aware they could formulate grievances anonymously, should they choose not to alert a staff member of their concern(s). Findings include: Review of the facility's policy titled Grievance and Complaint Procedure, dated January 2022, indicated but was not limited to: -Upon admission, residents are provided with written information on how to file a grievance or complaint within the facility. […]

Read 20 findings in full →The most serious and the most recent: 20 of 86 on record.

Every survey on record

FindingsAt actual harm or above

  • Apr 6, 2026Standard3 findings
  • Jan 28, 2025Standard5 findings
  • Oct 31, 2023Standard6 findings
  • Sep 13, 2022Complaint1 finding · 1 harm
  • Nov 1, 2021Complaint1 finding
  • Aug 31, 2021Complaint2 findings · 1 harm
  • Jun 30, 2021Standard10 findings
  • Nov 13, 2020Complaint1 finding
Show the 9 earlier surveys
  • Jun 17, 2020Infection control1 finding
  • May 7, 2019Standard9 findings
  • Nov 19, 2018Complaint1 finding
  • Apr 3, 2018Complaint1 finding
  • Feb 22, 2018Standard and complaint26 findings
  • Nov 15, 2016Standard11 findings
  • Jan 26, 2015Complaint2 findings
  • Oct 27, 2014Standard4 findings
  • Aug 3, 2011—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction