Webster Healthcare Center

In the surveyor’s words

From the most serious findings on record at Webster Healthcare Center, in the surveyor’s own words.

• No harm, potential for more than minimal, patternF679Sep 5, 2024

  Based on observation, record review and staff interview the facility failed to provide an activity program to meet the needs and interest of the residents. This failed practice was found true for (2) two of (5) five residents reviewed for activities during the Long-Term Care Survey Process. Resident identifiers: #39 and #1. Facility census: 59. Findings include: a) Resident #39 During the initial tour of the facility, on 09/03/24 at 1:00 PM, it was found that Resident #39 had her knees in her recliner with her head between her knees. No stimulation was noted in the room. […]

• No harm, potential for more than minimal, isolatedF657Feb 26, 2026

  Based on record review and staff interview the facility failed to revise individualized care plans related to activities. This failed practice was found true for (1) one of (1) residents reviewed for activities during the Long-Term Care Survey Process. Resident identifier: #8. Facility census: 57. Findings Include: a) Resident #8 A record review on 02/25/26 at 11:15 AM, revealed an activity care plan for Resident #8 that reads as follows:Focus:(Resident #8 name) does not attend scheduled group activities. He prefers to remain in room for activities and 1-1 visits. He is dependent on staff for cognitive stimulation and activities. Revision date of 01/21/26Goals: (Resident #8 name) will participate in activities of choice through review date. […]

• No harm, potential for more than minimal, isolatedF679Feb 26, 2026

  Based on observation, record review, and staff interview the facility failed to provide an ongoing resident-centered activities program to meet the needs, interest and preferences of each resident. This failed practice was found true for (1) one of (1) one residents reviewed for activities during the Long-Term Care Survey Process. Resident identifier: #8. Facility census: 57. Findings include: a) Resident #8 Observations on 02/24/26 at 1:15 PM, and 4:00 PM, revealed Resident #8 lying in his bed, looking toward the ceiling. No stimulation on in his room. An observation on 02/25/26 at 11:00 AM, revealed Resident #8 was lying in his bed. No stimulation on in his room. […]

• No harm, potential for more than minimal, isolatedF685Feb 26, 2026

  Based on resident interview, staff interview and record review the facility failed to provide timely vision appointments for a resident with a known vision impairment. This failed practice was found true for (1) one of (1) one residents reviewed for vision/hearing services during the Long-Term Care Survey Process. Resident identifier #13. Facility census: 57. Findings Include:a) Resident #13During the initial interview on 02/24/26 at 2:10 PM, Resident #13 stated, I have a cataract on my left eye. When I close my right eye it is like my left eye is covered in bacon grease all over it. I have been here for (4) four years and have seen an eye doctor for about (2) two year. […]

• No harm, potential for more than minimal, isolatedF744Feb 26, 2026

  Based on record review and staff interview the facility failed to develop a care plan with measurable goals and interventions to address the care and treatment for a resident with Dementia This failed practice was found true for (1) one of (5) five residents reviewed for Dementia care during the Long-Term Care Survey Process. Resident identifier #8. Facility Census 57. Findings include: a) Resident #8 A record review on 02/25/26 at 2:30 PM, revealed a diagnosis of Dementia for Resident #8 dated 12/19/24. Further record review of Resident #8's care plan, revealed that no care plan was created for the diagnosis of Dementia. During an interview on 02/26/2026 at 10:02 AM, The Unit Manager Registered Nurse (UMRN) who develops nursing care plans stated, I reviewed his care plan. […]