Waterville Center for Health and Rehab
Waterville, Maine · CCN 205120
30 surveys since 2010, 8 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 196
- Surveys
- 30
- Harm or worse
- 8
- Immediate jeopardy
- 3
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 111
- Ownership
- For profit - Limited Liability company
- Chain
- Independent
- County
- Kennebec · rural
- Medicare-certified since
- 1993
CMS ratings
- Overall
- 1
- Health inspection
- 1
- Staffing
- 4
- Quality measures
- 2
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded more weighted findings than most of its peer group.
Weighted by harm level, against 56 for-profit facilities in Maine.
Last survey on record
Aug 28, 2025
438 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 4.83 | 4.34 |
| Registered-nurse hours per resident day | 0.85 | — |
| Annual nurse turnover | 50.4% | 48.6% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $83,038 across 1 penalty
- Special focus
- SFF Candidate
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L36.7% |
| Actual harm | G12.2% | H— | I— |
| No harm, potential for more than minimal | D2453.3% | E1737.8% | F— |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F8423×
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F5782×
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- F5842×
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F6452×
PASARR screening for Mental disorders or Intellectual Disabilities
- F6842×
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
In the surveyor’s words
From the most serious findings on record at Waterville Center for Health and Rehab, in the surveyor’s own words.
- Immediate jeopardy, widespreadF604Sep 17, 2024
Based on interviews, policy review and record review, the facility failed to ensure a resident's right to remain free from a physical restraint in accordance with S483.12, resulting in an immediate jeopardy situation with psychosocial harm and the risk of physical harm including the potential to cause death [Resident #99 (R99)]. All residents remained at risk as the facility failed to develop and/or implement measures, to protect the residents from further use of unnecessary restraints. […]
- Immediate jeopardy, widespreadF609Sep 17, 2024
Based on interviews, facility policy review, and record review, the facility failed to develop and/or implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Social Security Act, resulting in failure to protect the resident from further potential harm from the perpetrator. In addition, the facility failed to report to law enforcement or the State Survey Agency (SA) an incident of possible abuse including the violation of a resident's right to be free from a physical restraint in accordance with S483.12, which kept the resident from ambulating from a wheelchair [Resident #99 (R99)]. […]
- Immediate jeopardy, widespreadF610Sep 17, 2024
Based on interviews, record review, and policy review, the facility failed to fully investigate an incident involving possible abuse including the use of an unnecessary physical restraint on a resident, which kept the resident from ambulating from a wheelchair (Resident #99 (R99). This had the potential to effect all residents in the facility. Findings: On [DATE] at 12:35 p.m., the State of Maine, Division of Licensing and Certification received an anonymous complaint alleging the facility was short staffed and CNAs (Certified Nursing Assistants) were tying residents to chairs. […]
- Actual harm, isolatedF675Sep 17, 2024
Based on record reviews and interviews , the facility failed to protect and promote a resident's right be free from a physical restraint in accordance with S483.12 [Resident #99 (R99)]. A reasonable and prudent person would suffer anxiety, distress, and fear from the involuntary loss of independent movement. Findings: On 7/31/24 at 12:35 p.m., the State of Maine, Division of Licensing and Certification received an anonymous complaint alleging the facility was short staffed and CNAs (Certified Nursing Assistants) were tying residents to chairs. The following is a result of the investigation: R99 was admitted on [DATE] to the facility on hospice. The resident had a Brief Interview for Mental Status (BIMS)which indicated severe cognitive impairment and was unable to make his/her needs known. […]
- No harm, potential for more than minimal, widespreadF867Sep 28, 2022
Based on record review and interview, the facility's Quality Assurance Committee failed to ensure that the plan of correction for identified deficiencies from the annual recertification and complaint survey, dated 11/18/21, and from the complaint and facility reported incident survey, dated 6/14/22 was effective. Citations F550, F580, F684, F758, F812, and F880 were cited again during the complaint and facility reported incident investigation survey dated 9/28/22. Findings: 1.During the annual Long Term Care Survey process (LTCSP) and complaint investigation survey dated 11/15/21 through 11/18/21, deficiencies F550, F758, F812, and F880 were cited. The facility plan of correction for Federal deficiency F550, Resident rights/Exercise of rights was 1. […]
Read 24 findings in full →The most serious and the most recent: 24 of 196 on record.
Every survey on record
FindingsAt actual harm or above
- Aug 28, 2025Standard and complaint15 findings
- Feb 11, 2025Complaint1 finding
- Sep 17, 2024Standard and complaint32 findings · 4 harm
- Jun 29, 2023Standard1 finding
- Jan 12, 2023Standard19 findings
- Sep 28, 2022Complaint13 findings
- Jun 14, 2022Complaint9 findings
- Dec 16, 2021Complaint1 finding
Show the 22 earlier surveys
- Nov 18, 2021Standard14 findings
- Apr 14, 2021Complaint4 findings
- Jun 24, 2020Infection control1 finding
- Oct 24, 2019Standard and complaint15 findings
- Dec 13, 2018Standard2 findings
- Oct 4, 2018Complaint3 findings
- Sep 21, 2017Standard and complaint4 findings
- Jan 4, 2017Complaint1 finding
- Oct 6, 2016Standard2 findings
- Aug 24, 2016Complaint3 findings
- Nov 5, 2015Standard1 finding
- Feb 4, 2015Standard3 findings
- Dec 13, 2013—12 findings
- Feb 26, 2013—1 finding
- Feb 11, 2013—1 finding
- Jan 11, 2013—4 findings
- Oct 15, 2012—3 findings
- Mar 16, 2012—11 findings
- Aug 23, 2011—5 findings · 4 harm
- Jun 2, 2011—2 findings
- Feb 17, 2011—10 findings
- Sep 23, 2010—3 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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