Clover Health Care
Auburn, Maine · CCN 205063
22 surveys since 2010. The first finding at harm level was recorded in 2025.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 109
- Surveys
- 22
- Harm or worse
- 2
- Immediate jeopardy
- 2
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 109
- Ownership
- For profit - Limited Liability company
- Chain
- SENIOR LIFESTYLE
- County
- Androscoggin
- Medicare-certified since
- 1990
CMS ratings
- Overall
- 1
- Health inspection
- 1
- Staffing
- 4
- Quality measures
- 2
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded more weighted findings than most of its peer group.
Weighted by harm level, against 56 for-profit facilities in Maine.
Last survey on record
Feb 17, 2026
265 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.79 | 4.34 |
| Registered-nurse hours per resident day | 0.78 | — |
| Annual nurse turnover | 55.0% | 48.6% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $15,317 across 1 penalty
- Payment denials
- 2
- Special focus
- SFF Candidate
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J11.9% | K11.9% | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D3055.6% | E2037.0% | F— |
| No harm, potential for minimal | A— | B23.7% | C— |
Most frequently cited here
In CMS’s current monthly file.
- F5504×
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F6564×
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F8124×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F8804×
Provide and implement an infection prevention and control program.
- F5843×
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
In the surveyor’s words
From the most serious findings on record at Clover Health Care, in the surveyor’s own words.
- Immediate jeopardy, patternF689May 9, 2025
Based on water temperature observations, water temperature log reviews, interviews, and review of facility's Water Temps[temperatures] policy the facility failed to identify hazards in a resident's environment and implement interventions to prevent potential accidents/injuries by ensuring that hot water temperatures, accessible to residents did not exceed 120 degrees Fahrenheit on 3 of 4 units ([NAME], [NAME] and [NAME]) for 1 of 5 days of survey (5/5/25). The failure of the facility to ensure that hot water temperatures accessible to residents did not exceed 120 degrees Fahrenheit created the potential for residents to be scalded/burned by the domestic hot water. This created an Immediate Jeopardy (IJ) situation for residents. […]
- Immediate jeopardy, isolatedF689Aug 13, 2025
Based on interviews and record reviews, the facility failed to provide safety and supervision when a Certified Nursing Assistant (CNA#1) left a resident (#1) unattended in a bed with an air mattress, in the high position, and Resident #1 subsequently fell out of bed. This failure created an immediate jeopardy situation.On [DATE] the Department of Licensing and Certification received a facility reported incident indicating on [DATE] at 11:30 a.m., Resident #1 had sustained a fall from bed and was transferred to the Emergency Department. Review of the clinical record for Resident #1 revealed diagnoses which included Multiple Sclerosis, Muscle Weakness, and Stage III Pressure Ulcer of the Sacral region. […]
- No harm, potential for more than minimal, patternF565Aug 7, 2026
Based on record review and interview, the facility failed to promptly respond and act upon concerns of the resident council related to the call bell system not functioning and laundry services. Findings: 1. A review of Resident Council Minutes for the past 12 months revealed that residents raised issues with the call bell system, or that the call bell system was not working. The minutes from the November 21, 2025 meeting noted Maintenance staff reported the call bell system was not functioning reliably. No follow-up to this was addressed at the December, 2025 resident council meeting. The minutes from the January 27, 2026 meeting stated nursing staff reported needing a better call bell system. No follow-up to this was addressed at the February, 2026 resident council meeting. […]
- No harm, potential for more than minimal, patternF919Aug 7, 2026
Based on observations and interviews, the facility failed to ensure that the call bell system was functioning for 1 of 4 units observed ([NAME] unit). Finding: 1. A review of Resident Council Minutes for the last year showed that there are issues with the call bell system or that the call bell system is not working. [DATE] – Maintenance - Reports that the call bell system is not functioning reliably – No follow-up in December [DATE] – Nursing - Need a better call bell system – No follow-up in February May 20, 2026 – Nursing – Not answering call bells in a timely manner – No follow-up in June 2. On 8/3/26 at 11:10 a.m., Resident #88 asked a surveyor to help them get into bed. The surveyor and Resident #88 pushed the call button. […]
- No harm, potential for more than minimal, patternF550Nov 24, 2025
Based on record reviews, interviews, and observation, it was determined the Facility has violated a Residents right to be free from discrimination, coercion, and interference as evidenced by the facility's refusal to readmit him/her when ready for discharge because of the resident's known behavior issues for 1 of 3 residents reviewed during a complaint investigation (Resident #1). Findings:A review of the Facility Assessment, dated 2/8/25, indicated the Facility cared for individuals with a diagnosis of Psychosis (Hallucinations, Delusions, etc.) Impaired Cognition, Mental Disorders. Behavior that requires Interventions. Alzheimer's Disease, Non-Alzheimer's Dementia. […]
Read 20 findings in full →The most serious and the most recent: 20 of 109 on record.
Every survey on record
FindingsAt actual harm or above
- Aug 7, 2026Complaint3 findings
- Feb 17, 2026Complaint1 finding
- Nov 24, 2025Complaint3 findings
- Aug 13, 2025Complaint3 findings · 1 harm
- May 9, 2025Standard and complaint19 findings · 1 harm
- Jan 22, 2025Complaint6 findings
- Feb 9, 2024Standard and complaint19 findings
- Feb 9, 2022Standard3 findings
Show the 14 earlier surveys
- Nov 4, 2021Complaint1 finding
- Dec 3, 2020Infection control1 finding
- Sep 27, 2019Standard2 findings
- Oct 25, 2018Standard5 findings
- Dec 14, 2017Standard6 findings
- Jul 13, 2017Complaint1 finding
- Jun 5, 2017Complaint1 finding
- Dec 9, 2015Standard2 findings
- Apr 23, 2015Complaint1 finding
- Nov 6, 2014Standard4 findings
- Nov 7, 2013—9 findings
- Nov 30, 2012—4 findings
- Feb 6, 2012—3 findings
- Nov 22, 2010—12 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction