Deficiency Index

Waterview Lodge Llc, Rehabilitation & Healthcare

Ashland, Massachusetts · CCN 225598

17 surveys since 2011. The first finding at harm level was recorded in 2018.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
126
Surveys
17
Harm or worse
1
Immediate jeopardy
0
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse1

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file14/17

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
103
Ownership
For profit - Limited Liability company
Chain
Independent
County
Middlesex
Medicare-certified since
1994

CMS ratings

Overall
3
Health inspection
2
Staffing
5
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 80 for-profit facilities of 100–127 beds in Massachusetts.

Last survey on record

Feb 25, 2026

257 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.873.64
Registered-nurse hours per resident day0.68—
Annual nurse turnover12.5%40.7%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD2567.6%E616.2%F410.8%
No harm, potential for minimalA—B12.7%C12.7%
CMS’s current file: 37 of the 126 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F5782×

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  • F6412×

    Ensure each resident receives an accurate assessment.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

In the surveyor’s words

From the most serious findings on record at Waterview Lodge Llc, Rehabilitation & Healthcare, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF880Feb 25, 2026

    Based on observations, interviews, and record reviews, the facility failed to implement professional standards of practice for infection control and prevention for the facility's laundry processing system, ensure hand hygiene was performed before and after a medication administration by one Nurse (#3), and Unit Manager (UM) #3 and Certified Nurse Aide (CNA) #1 while they were distributing breakfast, and Housekeeping staff properly utilized equipment for cleaning of a Transmission Based Precaution (TBP- an infection control standard for residents who may be infected or colonized with certain infectious agents for which additional precautions are needed to prevent infection transmission such as the use of gowns, gloves, eye protection, or masks) room. […]

  • No harm, potential for more than minimal, widespreadF809Oct 29, 2024

    Based on interview, record review, and observation, the facility failed to offer each Resident a nourishing snack at bedtime when more than 14 hours elapsed between the substantial evening meal and breakfast the following day. Specifically, the facility failed to offer each Resident items from the basic food groups, either singly or in combination with each other, at bedtime when 15 hours elapsed daily between the scheduled substantial evening meal and breakfast the following day. […]

  • No harm, potential for more than minimal, widespreadF887Oct 29, 2024

    Based on record review, and interview, the facility failed to offer COVID-19 vaccines, in accordance with national standards of practice to five Residents (#31, #8, #55, #68, and #64) of five applicable residents reviewed, out of a total sample of 18 residents. Specifically, the facility failed to offer COVID-19 vaccines to the eligible residents when: -The Centers for Disease Control and Prevention (CDC) Advisory Committee on Immunization Practices (ACIP) recommended an additional dose of updated (2023-2024 formula) of COVID-19 vaccine be administered for older adults, aged [AGE] years and older. -The COVID-19 vaccine was not medically contraindicated and Resident's #31, #8, #55, #68, and #64 had not already been immunized with the recommended additional COVID-19 vaccine dose. […]

  • No harm, potential for more than minimal, widespreadF880Aug 14, 2023

    Based on observations, interviews, record and policy reviews, the facility failed to implement an infection prevention and control program to provide a sanitary environment and help prevent the development and transmission of communicable diseases. Specifically, the facility failed to develop policies and procedures and implement a water a management program to minimize the risk of Legionella and other opportunistic waterborne pathogens. Findings Include: Review of the Centers for Medicare and Medicaid Services (CMS) QSO-17-30 memo titled, Requirement to Reduce Legionella Risk in Healthcare Facility Water Systems to Prevent Cases and Outbreaks of Legionaire's Disease (LD), last revised 7/6/18 indicated the following: -Legionella Infections: The bacterium Legionella can cause a serious… […]

  • No harm, potential for more than minimal, widespreadF563Jan 18, 2022

    Based on interview and policy review the facility failed to allow residents to receive visitors on three of three units. Findings include: Review of the facility's policy titled Updates to Visitation Conditions, Communal Dining, and Congregate Activities in long term care (LTC) following Covid-19 State of Emergency, effective date 11/22/21, indicated the following: The Department of Public Health understands that LTC facility residents value the physical, emotional, and spiritual support they receive through visitation from family and loved ones and encourages meaningful visitation. […]

Read 21 findings in full →The most serious and the most recent: 21 of 126 on record.

Every survey on record

FindingsAt actual harm or above

  • Feb 25, 2026Standard13 findings
  • Oct 29, 2024Standard13 findings
  • Aug 14, 2023Standard11 findings
  • Jan 18, 2022Standard14 findings
  • Mar 4, 2021Complaint1 finding
  • Jan 13, 2021Infection control1 finding
  • Dec 30, 2020Infection control1 finding
  • Jul 30, 2020Infection control2 findings
Show the 9 earlier surveys
  • Jul 10, 2019Standard7 findings
  • May 30, 2018Standard7 findings · 1 harm
  • Mar 16, 2017Standard5 findings
  • Feb 9, 2016Standard9 findings
  • Nov 21, 2014Standard9 findings
  • Sep 10, 2013—1 finding
  • Aug 15, 2013—1 finding
  • Jul 24, 2012Standard18 findings
  • Aug 26, 2011Standard13 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction