Deficiency Index

Waters of New Castle, The

New Castle, Indiana · CCN 155304

20 surveys since 2011. The first finding at harm level was recorded in 2019.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
91
Surveys
20
Harm or worse
5
Immediate jeopardy
0
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse5

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file15/20

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
66
Ownership
Non profit - Corporation
Chain
INFINITY HEALTHCARE CONSULTING
County
Henry · rural
Medicare-certified since
1987

CMS ratings

Overall
3
Health inspection
3
Staffing
2
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 37 not-for-profit facilities of 66–99 beds in Indiana.

Last survey on record

Apr 14, 2026

209 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.263.78
Registered-nurse hours per resident day0.62—
Annual nurse turnover24.5%46.7%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG18.3%H—I—
No harm, potential for more than minimalD1191.7%E—F—
No harm, potential for minimalA—B—C—
CMS’s current file: 12 of the 91 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5582×

    Reasonably accommodate the needs and preferences of each resident.

  • F6412×

    Ensure each resident receives an accurate assessment.

  • F5831×

    Keep residents' personal and medical records private and confidential.

  • F6561×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6841×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

In the surveyor’s words

From the most serious findings on record at Waters of New Castle, The, in the surveyor’s own words.

  • Actual harm, isolatedF689Apr 14, 2026

    Based on observation, interview, and record review, the facility failed to transfer a resident with a mechanical lift in a safe manner resulting in the resident sustaining a laceration to the forehead requiring 5 stitches and an acute fracture above the knee for 1 of 3 residents reviewed for accidents (Resident D). Finding include:Review of the record of Resident D on 4/13/26 at 12:00 p.m., indicated the resident's diagnoses included, but were not limited to; dated 2/13/26, acquired absence of left leg below the knee amputation; dated 3/27/26, laceration to the forehead requiring 5 stitches; and dated 4/6/26, an acute comminuted angulated fracture involving the distal femoral metaphysis of the left leg acute fracture above the left knee (above the knee fractured bone caused by trauma) and… […]

  • Actual harm, isolatedF684Aug 24, 2022

    The facility failed to obtain a [MEDICATION(S)] level (medication therapeutic level), and complete blood count (CBC) ordered for increased white blood cell (WBC) count for a resident experiencing increased confusion, mild but significant leukocytosis (WBC), and increase coughing resulting in hospitalization for pneumonia for 1 of 4 residents reviewed for compliance with laboratory orders. (Resident G) Findings include: The clinical record for Resident G was reviewed on 8/22/2022 at 1:35 p.m. The medical diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . A Quarterly Minimum Data Set Assessment, dated 5/26/2022, indicated that Resident G had a mild cognitive impairment and needed assistance with all activities of daily living. […]

  • Actual harm, isolatedF686Jan 13, 2022

    Based on observation, interview and record review, the facility failed to identify an alteration in skin integrity that was later identified as an unstageable pressure ulcer, initiate treatments for an identified alteration in skin integrity, sign-off treatments for pressure ulcers, and conduct weekly wound assessments for 3 of 4 residents reviewed for pressure ulcers (Resident B, C and D). Findings include: 1. The clinical record for Resident B was reviewed on 1/12/2022 at 1:24 p.m. The diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . A Quarterly Minimum Data Set (MDS) assessment, dated 9/30/2021, indicated Resident B was cognitively impaired and needed extensive assistance of two staff members for bed mobility and extensive assistance of one staff member for hygiene tasks. […]

  • Actual harm, isolatedF686Jul 12, 2021

    Based on interview and record review, the facility failed to ensure a treatment was initiated after identification of stage 2 pressure ulcers [partial thickness ulcer] that worsened and resulted in hospitalization related to [CONDITION(S)] [condition that occurs when the body's response to an infection damages its own tissues], failed to assess skin impairments that were documented as present upon admission to the coccyx and buttocks/gluteus, complete treatments for pressure ulcers as ordered by the physician, and follow recommendations from the wound clinic for 1 of 3 residents reviewed for pressure ulcers. (Resident B) Findings include: 1a. The clinical record for Resident B was reviewed on 7/9/21 at 11:30 a.m. The diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . […]

  • No harm, potential for more than minimal, patternF692Jan 13, 2022

    Based on interview and record review, the facility failed to ensure weights were obtained for residents identified at risk related to wounds, significant weight loss, and re-admission from the hospital for 4 of 4 residents reviewed for nutritional status (Resident B, C, D, and E). Findings include: 1. The clinical record for Resident C was reviewed on 1/12/22 at 1:15 p.m. The diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . A weekly wound evaluation, dated 11/3/21, indicated an unstageable pressure ulcer to Resident C's left heel. The wound to Resident C's left heel was still present as of 1/13/22. […]

Read 23 findings in full →The most serious and the most recent: 23 of 91 on record.

Every survey on record

FindingsAt actual harm or above

  • Apr 14, 2026Complaint1 finding · 1 harm
  • Feb 17, 2026Complaint1 finding
  • Jan 16, 2026Standard4 findings
  • May 1, 2024Complaint1 finding
  • Sep 29, 2023Standard5 findings
  • Aug 24, 2022Standard and complaint8 findings · 1 harm
  • Jan 13, 2022Complaint6 findings · 1 harm
  • Jul 12, 2021Complaint2 findings · 1 harm
Show the 12 earlier surveys
  • Jun 25, 2021Standard and complaint9 findings
  • Aug 8, 2019Standard13 findings · 1 harm
  • Nov 2, 2018Complaint2 findings
  • Jun 29, 2018Standard8 findings
  • May 11, 2016Standard5 findings
  • Apr 22, 2016Complaint2 findings
  • Feb 17, 2015Standard8 findings
  • Aug 6, 2014Complaint6 findings
  • Jan 10, 2014—3 findings
  • Oct 24, 2013—2 findings
  • Oct 10, 2012—4 findings
  • Apr 5, 2011—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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