Riverside Village
Elkhart, Indiana · CCN 155695
36 surveys since 2011, 4 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 146
- Surveys
- 36
- Harm or worse
- 4
- Immediate jeopardy
- 0
Findings where a surveyor recorded actual harm to a resident.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 97
- Ownership
- Non profit - Corporation
- Chain
- AMERICAN SENIOR COMMUNITIES
- County
- Elkhart
- Medicare-certified since
- 2002
CMS ratings
- Overall
- 2
- Health inspection
- 2
- Staffing
- 1
- Quality measures
- 5
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded somewhat more weighted findings than its peer group.
Weighted by harm level, against 37 not-for-profit facilities of 66–99 beds in Indiana.
Last survey on record
Jun 26, 2026
136 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.43 | 3.78 |
| Registered-nurse hours per resident day | 0.53 | — |
| Annual nurse turnover | 65.4% | 46.7% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D2385.2% | E311.1% | F13.7% |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F6843×
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F5802×
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F6222×
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
- F6772×
Provide care and assistance to perform activities of daily living for any resident who is unable.
- F7572×
Ensure each resident’s drug regimen must be free from unnecessary drugs.
In the surveyor’s words
From the most serious findings on record at Riverside Village, in the surveyor’s own words.
- Actual harm, isolatedF690Jun 16, 2023
Based on interview and record review, the facility failed to ensure appropriate treatment and services were conducted to prevent catheter obstructions and urinary tract infections when catheter care orders were not updated and followed and an order to see a urologist was not completed for 1 of 2 residents reviewed for catheter care, (Resident F). Finding includes: On 6/14/22 at 10:00 A.M., Resident F's clinical record was reviewed. The resident's Admission Record indicated an initial admitted [DATE] and most recent readmission following a hospital stay on 5/15/23. […]
- No harm, potential for more than minimal, widespreadF812Nov 27, 2024
Based on observation, interview and record review, the facility failed to store food in a safe and sanitary manner in 1 of 1 kitchen observed. The deficient practice had the potential to affect 70 of 71 residents who consumed food prepared in the kitchen. Findings include: During an observation of the kitchen conducted on 11/21/2024 at 9:39 A.M. with the Culinary Nutrition Manager the following was observed in the reach-in freezer: -an open, unsealed, bag of frozen peas -an open, unsealed, bag of frozen mixed vegetables were found in the reach in freezer. During an interview on 11/21/2024 at 9:40 A.M., the Culinary Nutrition Manager indicated the bags of opened, frozen food should have been sealed after use. 3.1-21(i)(3)
- No harm, potential for more than minimal, patternF585Feb 24, 2026
Based on observation and interview, the facility failed to readily provide grievance forms for residents to place an anonymous grievance for 65 of 65 residents.Finding includes:During a Resident Council meeting, on 2/19/2026 at 2:30 P.M., 12 of 12 residents in attendance indicated grievance forms were located behind the nursing station and they had to ask a staff member for a grievance form if they wanted to file a grievance. The residents indicated they were unable to file a grievance anonymously.During an observation and interview, on 2/19/2026 at 3:13 P.M., the Executive Director indicated grievance forms were located behind the nurse's station, but were not available for residents to obtain anonymously without asking for staff assistance. […]
- No harm, potential for more than minimal, patternF812Feb 24, 2026
Based on observation, interview and record review, the facility failed to prepare, store and serve food in a sanitary manner in 1 of 1 kitchen and 1 of 2 dining halls. (Main Dining Hall) This had the potential to affect 62 of 64 residents who receive meals from the kitchen and 18 of 18 residents who ate in the Main Dining Hall. Findings include:1 An initial tour of the kitchen with the Dietary Manager (DM) was completed on 2/18/2026 at 9:39 A.M. During the tour, the following was observed:-A two door upright freezer had a thick black substance on the rubber seal and the stainless steel portion where the seal met the stainless steel. […]
- No harm, potential for more than minimal, patternF622Mar 6, 2025
Based on interview and record review, the facility failed to ensure discharge documentation was obtained and/or complete upon discharge for 5 of 6 residents reviewed for transfer/discharge. (Residents F, H, J, K and L) Finding include: 1. The record for Resident F was reviewed on 3/5/2025 at 10:48 A.M. Diagnoses included, but were not limited to low back pain, Cerebral palsy, obesity and contracture to the right upper arm. A Social Service Progress Note, dated 2/11/2025 at 10:20 A.M., indicated the following: Discharge to preferred address. Resident was alert and oriented. […]
Read 24 findings in full →The most serious and the most recent: 24 of 146 on record.
Every survey on record
FindingsAt actual harm or above
- Jun 26, 2026Complaint1 finding
- Feb 24, 2026Standard and complaint6 findings
- Jun 26, 2025Complaint1 finding
- Mar 6, 2025Complaint1 finding
- Nov 27, 2024Standard6 findings
- Oct 10, 2024Complaint3 findings
- Jan 30, 2024Complaint1 finding
- Dec 12, 2023Standard8 findings
Show the 28 earlier surveys
- Jun 16, 2023Infection control2 findings · 1 harm
- Oct 5, 2022Standard and complaint14 findings
- Jul 12, 2021Complaint1 finding
- Feb 10, 2020Complaint2 findings
- Aug 28, 2019Standard3 findings
- May 13, 2019Complaint2 findings
- Apr 9, 2019Complaint1 finding
- Jul 27, 2018Standard and complaint7 findings
- Mar 8, 2018Complaint4 findings
- Sep 12, 2017Complaint4 findings
- Jul 21, 2017Standard14 findings · 2 harm
- Feb 8, 2017Complaint3 findings
- Jun 17, 2016Standard3 findings
- Oct 15, 2015Complaint1 finding
- May 15, 2015Standard4 findings
- Jan 8, 2015Complaint3 findings
- Sep 29, 2014Complaint1 finding
- Jul 9, 2014Complaint1 finding
- Apr 11, 2014Standard4 findings
- Dec 11, 2013—1 finding
- Mar 25, 2013—8 findings
- Oct 23, 2012—1 finding · 1 harm
- Jul 26, 2012—6 findings
- Feb 2, 2012—3 findings
- Dec 20, 2011—2 findings
- Jul 26, 2011—1 finding
- Apr 21, 2011—5 findings
- Feb 11, 2011—18 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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