Deficiency Index

Waters of Memphis a Rehabilitation & Nursing CTR

Memphis, Tennessee · CCN 445522

9 surveys since 2017, 6 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
26
Surveys
9
Harm or worse
6
Immediate jeopardy
5
The record, 2017–2026
’17’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy5

Findings at the most serious level CMS records.

Beyond CMS’s monthly file4/9

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
90
Ownership
For profit - Individual
Chain
INFINITY HEALTHCARE CONSULTING
County
Shelby
Medicare-certified since
2016

CMS ratings

Overall
1
Health inspection
2
Staffing
1
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=18, floor 20).

Last survey on record

Mar 18, 2026

236 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.403.49
Registered-nurse hours per resident day0.39—
Annual nurse turnover59.5%52.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$5,293 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD861.5%E215.4%F323.1%
No harm, potential for minimalA—B—C—
CMS’s current file: 13 of the 26 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8123×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F6102×

    Respond appropriately to all alleged violations.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5841×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6001×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

In the surveyor’s words

From the most serious findings on record at Waters of Memphis a Rehabilitation & Nursing CTR, in the surveyor’s own words.

  • Immediate jeopardy, patternF684Feb 14, 2022

    Based on policy review, medical record review, observation and interview, the facility failed to ensure medications were administered as ordered by the Physician as evidenced by the dated and timed unit doses of medications remaining in the medication carts and had not been administered for 26 of 33 sampled residents (Resident #2, #3, #4, #5, #6, #7, #8, #9, #11, #12, #14, #15, #16, #17, #18, #19, #21, #23, #24, #25, #26, #27, #28, #29, #30, and #31). These failures resulted in Immediate Jeopardy when these residents failed to receive their prescribed medications had the likelihood of a serious adverse outcome and unstable decline in the residents' medical conditions. […]

  • Immediate jeopardy, patternF756Feb 14, 2022

    Based on policy review, pharmacy service agreement, medical record review, observation and interview, the facility failed to ensure the pharmacist identified irregularities in Resident #1's cardiac drug regimen when conducting the monthly Medication Regimen Review (MRR) and failed to ensure the pharmacist identified medications were not being administered as scheduled which had the likelihood to cause serious adverse outcomes. The facility's failure resulted in Immediate Jeopardy for 31 of 33 sampled residents (Resident #1, #2, #3, #4, #5, #6, #7, #8, #9, #10, #11, #12, #13, #14, #15, #16, #17, #18, #19, #20, #21, #22, #23, #24, #25, #26, #27, #28, #29, #30, and #31), that required significant medications, such as cardiac medications, [CONDITION(S)] medications, diabetes medications,… […]

  • Immediate jeopardy, patternF760Feb 14, 2022

    Based on policy review, pharmacy service agreement, medical record review, observation, and interview, the facility failed to ensure residents were free from significant medication errors when significant medications including cardiac medications, antiarrhythmics, antihypertensive, anticonvulsant, and antiplatelets were not administered as ordered. One or more unit doses scheduled to be administered prior to 2/8/2022 were observed in the medication carts and had not been administered for 22 of 33 sampled residents (Resident #1, #2, #3, #4, #5, #6, #9, #10, #12, #14, #15, #16, #18, #19, #20, #21, #22, #24, #25, #27, #28, and #30). […]

  • Immediate jeopardy, patternF835Feb 14, 2022

    Based on policy review, job description review, pharmacy service agreement, medical record review, observation, and interview, the facility Administration failed to administer the facility in a manner to provide oversight of pharmacy services, failed to provide oversight of nursing services administration of medications to the residents which included the administration of significant medications and other medications, and failed to ensure residents received the highest level of care possible for 30 of 33 sampled residents (Resident #1, #2, #3, #4, #5, #6, #7, #8, #9, #10, #11, #12, #14, #15, #16, #17, #18, #19, #20, #21, #22, #23, #24, #25, #26, #27, #28, #29, #30, and #31) reviewed that required medications such as cardiac medications, [CONDITION(S)] medications, diabetes medications,… […]

  • Immediate jeopardy, patternF867Feb 14, 2022

    Based on policy review, job description review, pharmacy service agreement, medical record review, observation, and interview the Quality Assurance Performance Improvement (QAPI) committee failed to ensure systems and processes were in place and consistently followed by staff to address quality concerns related to ensuring significant heart and [CONDITION(S)] medications and other medications were administered as ordered by the physician, ensure irregularities in the resident's drug regimen were identified and developing corrective actions designed to effect change at the systems level to prevent quality of life, quality of care, or safety problems; and monitor the effectiveness of its performance activities to ensure that improvements were sustained, which had the likelihood to result in… […]

Read 21 findings in full →The most serious and the most recent: 21 of 26 on record.

Every survey on record

FindingsAt actual harm or above

  • Mar 18, 2026Complaint1 finding
  • Jun 27, 2025Complaint1 finding
  • Sep 14, 2023Standard8 findings
  • Feb 14, 2022Complaint6 findings · 5 harm
  • Jul 14, 2021Standard2 findings
  • Jun 19, 2019Standard1 finding
  • Jul 26, 2018Standard1 finding
  • Apr 2, 2018Complaint1 finding
Show the 1 earlier survey
  • Jul 11, 2017Standard and complaint5 findings · 1 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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