Deficiency Index

The Waters of Smyrna, LLC

Smyrna, Tennessee · CCN 445502

24 surveys since 2012, 33 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
123
Surveys
24
Harm or worse
33
Immediate jeopardy
30
The record, 2012–2024
’12’15’20’24
No harm recordedHarm or worseNot surveyed
Immediate jeopardy30

Findings at the most serious level CMS records.

Beyond CMS’s monthly file19/24

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
91
Ownership
For profit - Limited Liability company
Chain
INFINITY HEALTHCARE CONSULTING
County
Rutherford
Medicare-certified since
2011

CMS ratings

Overall
1
Health inspection
1
Staffing
1
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 63 for-profit facilities of 66–99 beds in Tennessee.

Last survey on record

Jun 21, 2024

871 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day2.993.49
Registered-nurse hours per resident day0.36—
Annual nurse turnover69.3%52.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$97,773 across 1 penalty
Payment denials
1

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ12.8%K25.6%L—
Actual harmG—H—I—
No harm, potential for more than minimalD2569.4%E38.3%F513.9%
No harm, potential for minimalA—B—C—
CMS’s current file: 36 of the 123 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5842×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6092×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • F6102×

    Respond appropriately to all alleged violations.

  • F6772×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F6842×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

In the surveyor’s words

From the most serious findings on record at The Waters of Smyrna, LLC, in the surveyor’s own words.

  • Immediate jeopardy, patternF600Jun 21, 2024

    Based on facility policy review, medical record review, observation, and interview, the facility failed to ensure 3 of 4 vulnerable sampled residents (Residents #6, #7, and #18) reviewed for abuse were free from sexual abuse by Resident #10. On an unknown date, Resident #6, who had a Brief Interview of Mental Status (BIMS) score of 15, which indicated no cognitive impairment, and had a diagnosis of Spastic Quadriplegia with Cerebral Palsy, stated Resident #10, who had a BIMS score of 15, which indicated no cognitive impairment, made nonconsensual sexual advances toward her by touching her hair and rubbing her on the thighs without permission. Resident #6 stated Resident #10 continued to rub on her thighs and antagonized her during activities. […]

  • Immediate jeopardy, patternF610Jun 21, 2024

    Based on facility policy review, medical record review, observation, and interview, the facility failed to conduct an investigation and take appropriate corrective actions for 3 of 3 sampled residents (Residents #6, #7, and #18) reviewed for allegations of sexual abuse by Resident #10. On an unknown date, Resident #6, who had a Brief Interview of Mental Status (BIMS) score of 15, which indicated no cognitive impairment, and had a diagnosis of Spastic Quadriplegia with Cerebral Palsy, stated Resident #10, who also had a BIMS score of 15, made nonconsensual sexual advances toward her by touching her hair and rubbing her on the thighs without permission. […]

  • Immediate jeopardy, isolatedF604Jun 21, 2024

    Based on facility policy review, medical record review, observation, and interview, the facility failed to provide an environment free from the use of physical restraint used for staff convenience, that unnecessarily inhibited a resident ' s freedom of movement or activity for 1 of 3 (Resident #15) sampled residents reviewed for restraints. The facility also failed to obtain an order for the physical restraint, failed to document the medical symptom for which the restraint was implemented, failed to document less restrictive alternatives were implemented prior to use of the physical restraint, failed to document direct monitoring and supervision provided during use of the restraint, and failed to assess, care plan, and re-evaluate the need for the restraint. […]

  • Actual harm, isolatedF600Oct 4, 2022

    Based on facility policy review, record review, observation, and interview, the facility failed to provide wound and skin care for 1 of 3 sampled residents (Resident #1), which resulted in actual harm (surgical debridement of skin due to maggot infestation). The findings include: Review of the facility's undated policy titled, Abuse Prevention Program revealed .It is the policy of this facility to prohibit and prevent resident abuse, neglect, mistreatment, and misappropriation of resident property and a crime against a resident in the facility . Review of the facility's undated policy titled, Resident Rights revealed .As a resident of this facility, you have the right to a dignified existence and to communicate with individuals and representatives of choice. […]

  • No harm, potential for more than minimal, widespreadF725Jun 21, 2024

    Based on facility policy review, medical record review, observation, and interview, the facility failed to provide sufficient staff to provide care and services in assisting residents to attain or maintain their highest practicable level of physical, mental, and psycho-social well-being for all residents at the facility. The findings include: Review of the facility policy titled, GUIDELINES STANDARD SUPERVISION, dated 5/17/2023, revealed, .6. Staff assignments are based on the resident needs as far as their acuity and their assessment results and their person-centered care planning. Therefore, the requirements of meeting those needs to include physical, emotional, psychosocial, social, and spiritual, will be accomplished by provision of as much hands on care as necessary. […]

Read 49 findings in full →The most serious and the most recent: 49 of 123 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 21, 2024Complaint10 findings · 3 harm
  • Aug 15, 2023Complaint1 finding
  • Oct 4, 2022Complaint2 findings · 1 harm
  • Aug 10, 2022Standard17 findings
  • Apr 14, 2022Complaint7 findings
  • Mar 1, 2022Complaint1 finding
  • Oct 11, 2021Complaint1 finding
  • Sep 14, 2021Complaint3 findings
Show the 16 earlier surveys
  • Dec 8, 2020Infection control1 finding
  • Jun 24, 2020Complaint1 finding · 1 harm
  • Aug 7, 2019Standard3 findings
  • Jun 3, 2019Complaint1 finding
  • Jun 13, 2018Standard5 findings
  • Jan 16, 2018Complaint17 findings · 5 harm
  • Jul 6, 2017Complaint3 findings
  • May 17, 2017Standard2 findings
  • May 4, 2016Standard1 finding
  • Nov 4, 2015Standard5 findings
  • Aug 25, 2015Complaint2 findings
  • May 6, 2015Standard2 findings
  • Apr 24, 2014Standard16 findings · 14 harm
  • Feb 4, 2014Standard and complaint17 findings · 9 harm
  • Dec 17, 2013—1 finding
  • Aug 14, 2012—4 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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