Deficiency Index

Waterford Care Center, The

Chicago, Illinois · CCN 145659

37 surveys since 2010, 3 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
129
Surveys
37
Harm or worse
3
Immediate jeopardy
0
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse3

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file27/37

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
141
Ownership
For profit - Corporation
Chain
CITADEL HEALTHCARE
County
Cook
Medicare-certified since
1989

CMS ratings

Overall
3
Health inspection
3
Staffing
2
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 232 for-profit facilities with 128 or more beds in Illinois.

Last survey on record

Jul 6, 2026

126 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day2.963.12
Registered-nurse hours per resident day0.58—
Annual nurse turnover25.3%43.2%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG12.4%H—I—
No harm, potential for more than minimalD2561.0%E1126.8%F49.8%
No harm, potential for minimalA—B—C—
CMS’s current file: 41 of the 129 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8804×

    Provide and implement an infection prevention and control program.

  • F6773×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F8123×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F5782×

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  • F6452×

    PASARR screening for Mental disorders or Intellectual Disabilities

In the surveyor’s words

From the most serious findings on record at Waterford Care Center, The, in the surveyor’s own words.

  • Actual harm, isolatedF689Oct 13, 2023

    Based on interview and record review, the facility failed to ensure a totally dependent resident requiring a two plus person assist for bed mobility was provided the necessary assistance by failing to obtain help from another staff during resident care for 1 (R3) of 4 residents reviewed for falls. This failure resulted in R3 falling from the bed and sustaining a closed displaced spiral fracture of the shaft of the right humerus. Findings Include: R3 has diagnoses not limited to History of Falling, Polyosteoarthritis, Chronic Pain, Displaced Spiral Fracture Of Shaft Of Humerus, Right Arm, Subsequent Encounter For Fracture With Routine Healing Personal History of Covid-19, Chronic Obstructive Pulmonary Disease With (Acute) Exacerbation, Acute and Chronic Respiratory Failure With Hypoxia,… […]

  • No harm, potential for more than minimal, widespreadF812Jan 23, 2026

    Based on observation, interview, and record review, the facility failed to ensure food items were properly labeled and dated and manufacturer guidelines followed. These failures have the potential to affect all 129 residents receiving food prepared in the facility's kitchen. Findings include:On 01/20/26 at 9:21 AM, V11 (Dietary Manager) stated all prepared or opened containers are labeled with a prepared or opened date and a use by date or expiration date. V11 stated prepared or opened food items are discarded after seven days and the kitchen follows manufacturer use by and/or expiration dates printed on the product. V11 stated different foods have different expiration dates depending on what the product is. […]

  • No harm, potential for more than minimal, widespreadF812Dec 20, 2024

    Based on observation, interview, and record review, the facility failed to follow proper sanitation and food storage practices as evidenced by food not properly labeled, and food not properly stored. These deficient practices have the potential to affect all 128 residents receiving food prepared for the nursing skilled facility. Findings include: On 12/17/24 at 9:11 AM, during initial kitchen tour with V17 [Dietary Manager], the following items were found in walk-in freezer: Box of turkey [NAME] hot dogs uncovered with no open or discard date. […]

  • No harm, potential for more than minimal, widespreadF812Jan 12, 2024

    Based on observation, interview, and record review, the facility failed to ensure cooking equipment was properly sanitized per manufacturer guidelines, failed to conduct hand washing in between handling dirty and clean plate ware/equipment, and failed to follow facility procedure for hand washing for appropriate length of time. These failures have the potential to affect all 132 residents receiving food prepared in the facility's kitchen. Findings include: On 01/10/24 at 10:41 AM, V25 (Dietary Cook) took the dirty blender, used for pureed food preparation, and put it into the dishwasher. At 10:42 AM, V25 pulled out a clean blender from the dishwasher. […]

  • No harm, potential for more than minimal, widespreadF880Jan 12, 2024

    Based on observation, interview and record review, the facility failed to ensure that 1 (R2) resident on TBP (Transmission Based Precaution) have proper signage indicating contact precautions and instructions on the use of specific PPE (Personal Protective Equipment) posted outside of R'2 room; failed to implement written EBP (Enhance Barrier Precaution) policy and procedures for 4 (R3, R57, R61, R113) residents; failed to ensure that staff was safely handling linens by not properly bagging soiled linens to prevent the spread of infection; and failed to review IPCP (Infection Prevention and Control Program) policy at least annually. These failures can potentially affect 136 residents residing in the facility, as of census dated 1/9/24. The findings include: 1. […]

Read 23 findings in full →The most serious and the most recent: 23 of 129 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 6, 2026Complaint1 finding
  • Jan 23, 2026Standard12 findings
  • May 23, 2025Complaint2 findings
  • Apr 11, 2025Complaint1 finding
  • Mar 24, 2025Complaint2 findings
  • Dec 20, 2024Standard7 findings
  • Jan 12, 2024Standard7 findings
  • Oct 13, 2023Complaint2 findings · 1 harm
Show the 29 earlier surveys
  • Sep 29, 2023Complaint2 findings
  • Sep 13, 2023Complaint5 findings
  • Feb 10, 2023Standard3 findings
  • Sep 2, 2022Complaint1 finding
  • Apr 29, 2022Standard16 findings
  • Aug 24, 2021Complaint3 findings
  • Jun 29, 2021Standard2 findings
  • Nov 11, 2020Complaint1 finding
  • Jun 5, 2020Infection control1 finding
  • Dec 20, 2019Complaint1 finding
  • Mar 12, 2019Complaint1 finding
  • Jan 24, 2019Standard8 findings
  • Feb 8, 2018Standard4 findings
  • Nov 2, 2017Complaint1 finding
  • Mar 9, 2017Standard6 findings
  • Mar 21, 2016Complaint1 finding
  • Feb 26, 2016Standard3 findings
  • Jan 22, 2015Standard3 findings
  • Apr 3, 2014Complaint1 finding
  • Mar 13, 2014Standard4 findings
  • Nov 26, 2013—1 finding
  • Apr 12, 2013—5 findings
  • Feb 7, 2013—1 finding
  • Nov 1, 2012—2 findings
  • Mar 16, 2012Standard8 findings
  • Nov 17, 2011—3 findings
  • Jan 31, 2011—5 findings · 1 harm
  • Oct 18, 2010—1 finding · 1 harm
  • Sep 22, 2010—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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