Deficiency Index

Village Health & Rehabilitation

Missoula, Montana · CCN 275043

21 surveys since 2011. The first finding at harm level was recorded in 2015.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
111
Surveys
21
Harm or worse
11
Immediate jeopardy
1
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file15/21

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
193
Ownership
For profit - Corporation
Chain
THE GOODMAN GROUP
County
Missoula
Medicare-certified since
1975

CMS ratings

Overall
3
Health inspection
3
Staffing
4
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded fewer weighted findings than most of its peer group.

Weighted by harm level, against 35 for-profit facilities in Montana.

Last survey on record

Nov 19, 2025

355 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.993.33
Registered-nurse hours per resident day0.97—
Annual nurse turnover55.2%59.1%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$27,846 across 2 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG28.0%H—I—
No harm, potential for more than minimalD1768.0%E28.0%F312.0%
No harm, potential for minimalA—B14.0%C—
CMS’s current file: 25 of the 111 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6093×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • F6412×

    Ensure each resident receives an accurate assessment.

  • F6572×

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

In the surveyor’s words

From the most serious findings on record at Village Health & Rehabilitation, in the surveyor’s own words.

  • Actual harm, isolatedF689Aug 28, 2025

    Based on interview and record review, the facility failed to ensure a resident was free from accidents for a resident who sustained a fall with pain resulting in a fracture, who was on a blood thinner; and failed to promptly notify the physician of a fall with pain resulting in a fracture impacting the physician's opportunity to determine if a higher level of care or treatment was necessary at the time of the fall for 1 (#85) of 34 sampled residents. This deficient practice contributed to delayed care, increased pain and a femur fracture.During an interview on 8/26/25 at 9:36 a.m., resident #85 explained that she was admitted to the facility in July after she developed complications from a right hip replacement. […]

  • Actual harm, isolatedF689Aug 1, 2024

    Based on interview and record review, the facility failed to provide a safe environment for 1 (#90) of 36 sampled residents. This resulted in the resident falling and sustaining a significant injury. Findings include: Review of resident #90's EMR admission assessment, dated 2/3/2023, showed, .2. Fall Risks . 3. Requires use of assistive devices . 5. Impaired mobility/assist with toileting . 8. hx of falls in last month, 9. hx of falls in last 1-6 months . 4. Current fall preventative measures in place . 5. Frequent checks . 8. Call light within reach when in room . [sic] Review of resident #90's EMR nursing progress notes, dated 3/17/2024, showed, Nurse's Description: Heard CNA radio for help saying a resident is out of bed. […]

  • Actual harm, isolatedF692Jul 7, 2022

    Based on observation, interview, and record review, the facility failed to provide adequate nutrition to maintain a resident's desired body weight for 1 (#72), of 5 sampled residents. This deficient practice contributed to the resident having a severe weight loss of 22.6% in less than 6 months, and the resident was having swallowing difficulties and pain with swallowing. Findings include: During an interview and observation on 7/5/22 at 1:22 p.m., resident #72 was sitting in her wheelchair in her room. Her clothing appeared baggy and too large for her. Resident #72 stated she had lost a lot of weight because . her food gets stuck on the way down when she is trying to eat, and it hurts. She stated she does not really eat anything solid because it just gets stuck. […]

  • No harm, potential for more than minimal, widespreadF812Aug 28, 2025

    Based on observation, interview, and record review, the facility failed to store and prepare food under sanitary conditions, staff failed to wear hair restraints in the kitchen area, and the facility failed to provide food at a safe and appetizing temperature for 4 (#s 6, 14,72, and 154) of 34 sampled residents. These deficient practices placed all residents who consumed meals prepared by the facility at risk of exposure to food-borne pathogens and or illness. Findings include:During an observation of the kitchen on 8/25/25 at 3:12 p.m., the following concerns were identified: - The juice dispenser had a sticky liquid on the dispenser nozzles, the front panel of the dispenser, and the backsplash.- The coffee dispenser had dried coffee on the front tray and on the dispenser nozzles.- A… […]

  • No harm, potential for more than minimal, widespreadF880Apr 3, 2025

    Based on observation, interview, and record review, the facility staff failed to wear appropriate PPE while caring for residents for 2 (#s 3 and 16); and failed to educate and monitor staff on cleaning practices for residents positive for c-diff, for 2 (#s 14 and 17) of 17 sampled residents. The deficient practices increased the risk to others for contracting infections due to the deficient practices. Findings include: 1. During an observation on 4/1/25 at 12:14 p.m., 12 resident rooms were identified for special droplet/contact precautions, eight resident rooms were identified for enhanced barrier precautions, and three resident rooms were identified for contact precautions. Inspection of two PPE supply containers were found to have no N-95 masks available for use in the 300 hallway. […]

Read 29 findings in full →The most serious and the most recent: 29 of 111 on record.

Every survey on record

FindingsAt actual harm or above

  • Nov 19, 2025Complaint1 finding
  • Aug 28, 2025Standard and complaint6 findings · 1 harm
  • Apr 3, 2025Complaint1 finding
  • Nov 21, 2024Complaint4 findings
  • Aug 1, 2024Standard9 findings · 1 harm
  • Jul 20, 2023Standard and complaint4 findings
  • Mar 14, 2023Complaint4 findings
  • Jul 7, 2022Standard and complaint7 findings · 1 harm
Show the 13 earlier surveys
  • May 27, 2021Standard5 findings
  • Nov 5, 2020Infection control1 finding · 1 harm
  • May 16, 2019Standard7 findings
  • Apr 6, 2018Standard17 findings · 2 harm
  • Dec 1, 2016Standard5 findings
  • Sep 29, 2016Complaint4 findings · 1 harm
  • Apr 20, 2016Complaint1 finding · 1 harm
  • Dec 17, 2015Standard and complaint9 findings · 3 harm
  • Nov 7, 2014Standard2 findings
  • Dec 5, 2013—8 findings
  • Jun 26, 2013—1 finding
  • Oct 25, 2012—6 findings
  • Nov 22, 2011—9 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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