Deficiency Index

Village Green Health and Rehabilitation

Fayetteville, North Carolina · CCN 345380

20 surveys since 2011, 4 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
50
Surveys
20
Harm or worse
4
Immediate jeopardy
2
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy2

Findings at the most serious level CMS records.

Beyond CMS’s monthly file16/20

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
170
Ownership
For profit - Individual
Chain
SANSTONE HEALTH & REHABILITATION
County
Cumberland
Medicare-certified since
1991

CMS ratings

Overall
5
Health inspection
4
Staffing
3
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=18, floor 20).

Last survey on record

May 13, 2026

180 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.183.49
Registered-nurse hours per resident day0.52—
Annual nurse turnover40.7%52.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD466.7%E116.7%F—
No harm, potential for minimalA—B116.7%C—
CMS’s current file: 6 of the 50 citations on record.

In the surveyor’s words

From the most serious findings on record at Village Green Health and Rehabilitation, in the surveyor’s own words.

  • Actual harm, isolatedF689Aug 3, 2022

    Based on record review and interviews with staff and Nurse Practitioner, the facility failed to provide care in a safe manner for 1 of 4 residents reviewed for supervision to prevent accidents (Resident #293). The resident rolled off the bed during care which resulted in a laceration above the left eye and fracture of the left 7th and 8th ribs. The findings included: Resident #293 was admitted to the facility on [DATE]. His diagnoses included cognitive communication deficit, dementia without behavioral disturbance and generalized muscle weakness. […]

  • No harm, potential for more than minimal, widespreadF804Feb 8, 2021

    Based on observation, record review, a test tray, resident and staff interviews the facility failed to serve palatable food according to their preferred temperature for 2 out of 2 residents (Resident #3 and Resident #4) sampled for palatable food. Findings included: The meal policy revised July 2017 in part read: Hot foods shall be held at a temperature of 136 degrees or above until served Nursing and Dietary Services will establish procedures such that delivery of food to serving areas accommodates this requirement. A lunch meal pass and test tray on 02/06/2021 was observed on Unit 2B at 12:10 PM with the Dietary Supervisor (DS). The cart arrived on the hall with ten trays. Nurse #1 walked to the cart and removed a tray and walked away with the cart door open. […]

  • No harm, potential for more than minimal, patternF812Feb 20, 2025

    Based on observations and staff interviews, the facility failed to date opened food items and seal leftover frozen food stored in 1 of 1 reach-in freezer, 1 of 1 walk-in freezer, 1 of 1 dry goods storage area and failed to remove a bowl being used as a scoop observed nested in breadcrumbs in one of the dry ingredient storage bins in the kitchen. This practice had the potential to affect foods served to the residents. The findings included: On 02/16/25 at 11:28 A.M., an observation of the kitchen revealed the following: a. […]

  • No harm, potential for more than minimal, isolatedF645May 13, 2026

    Based on record review and staff interviews, the facility failed to submit a request for a Level II Preadmission Screening and Resident Review (PASRR) evaluation for a resident who was admitted to the facility with a serious mental health disorder for 1 of 3 residents reviewed for PASRR (Resident #1).Findings included:Resident #1's Hospital Course and Treatment Encounter Note dated 2/21/26 indicated Resident #1's chronic conditions included post-traumatic stress disorder (PTSD) which was monitored during that hospitalization. […]

  • No harm, potential for more than minimal, isolatedF744Feb 20, 2026

    Based on observation, record review, and interviews with residents, staff, Physician, and Psychiatric Nurse Practitioner, the facility failed to develop and implement individualized person-centered care plan approaches for a resident (Resident # 8) diagnosed with dementia who had a known pattern of verbal behaviors, to include yelling slurs and foul language, specifically targeting Resident # 9. Staff reported that they attempted redirection of Resident #8, but the behaviors had continued and no additional care plan interventions had been developed or implemented that focused on instructing staff on how to manage these verbal behaviors. […]

Read 23 findings in full →The most serious and the most recent: 23 of 50 on record.

Every survey on record

FindingsAt actual harm or above

  • May 13, 2026Standard1 finding
  • Feb 20, 2026Complaint2 findings
  • Feb 20, 2025Standard2 findings
  • Jan 19, 2024Standard1 finding
  • Feb 27, 2023Complaint1 finding
  • Aug 3, 2022Standard and complaint5 findings · 1 harm
  • Apr 30, 2021Standard and complaint2 findings
  • Feb 8, 2021Complaint4 findings
Show the 12 earlier surveys
  • Aug 14, 2020Complaint2 findings
  • May 11, 2019Standard and complaint6 findings
  • Feb 28, 2019Complaint1 finding
  • Jun 15, 2018Standard1 finding
  • Mar 13, 2017Complaint3 findings
  • Sep 29, 2016Standard2 findings
  • Feb 18, 2016Complaint2 findings
  • Nov 20, 2015Standard and complaint7 findings · 1 harm
  • Nov 6, 2014Standard1 finding
  • Oct 24, 2013—1 finding
  • Dec 19, 2012—4 findings
  • Sep 17, 2011—2 findings · 2 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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