Vancrest of Hicksville

In the surveyor’s words

From the most serious findings on record at Vancrest of Hicksville, in the surveyor’s own words.

• Actual harm, isolatedF689Jan 4, 2021

  THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NONCOMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on record review, staff interview, review of a hospital report, review of an employee personnel file, review of employee education and in-service records, review of facility audits of resident transfers, review of facility audits of mechanical lift functional components, and review of the facility policy, the facility failed to safely transfer a resident as care planned and per facility policy. […]

• No harm, potential for more than minimal, widespreadF761Jan 18, 2024

  Based on observation, interview, and policy review, the facility failed to ensure medications stored in the medication room were not expired. This had the potential to affect all residents who resided in facility. The facility census was 43. Findings include: Observation on [DATE] at 11:09 A.M. of medication storage room revealed 17 bottles of Milk of Magnesia with expiration date of ,d+[DATE], and two bottles of polyethylene glycol with expiration date of ,d+[DATE] in a cupboard hanging on the wall. Observation on [DATE] at 11:15 A.M. and 11:38 A.M. of both medication carts revealed no outdated Milk of Magnesia or polyethylene glycol. Medication cart on the C hall had no Milk of Magnesia. Interview on [DATE] at 11:11 A.M. […]

• No harm, potential for more than minimal, patternF567May 7, 2026

  Based on record review and staff interview, the facility failed to ensure residents received appropriate interest dividends based on the balance of their resident trust accounts. This affected five (#1, #2, #10, #16, and #34) of five residents reviewed for resident trust accounts. The facility identified 37 (#1, #2, #4, #5, #6, #7, #8, #9, #10, #12, #16, #17, #19, #20, #22, #23, #24, #25, #26, #27, #28, #30, #31, #32, #34, #36, #37, #38, #40, #41, #42, #44, #45, #47, #50, #51, and #52) residents with a resident trust account. The facility census was 51.Findings include:1. Review of the monthly resident trust statement for Resident #1, dated 04/01/26 through 04/30/26, revealed an ending account balance of $0.36 with an interest payment on 04/30/26 of $0.11. 2. […]

• No harm, potential for more than minimal, patternF803May 7, 2026

  Based on observation, staff interview and review of the menu spreadsheet, the facility failed to ensure residents on a mechanical soft diet received appropriate protein portions. This affected seven (#4, #7, #23, #42, #44, #48, and #50) residents who received mechanical soft textured protein. Additionally, the facility failed to ensure residents on a pureed diet received all components of the meal. This affected three (#5, #10, and #52) residents who received a pureed meal. The facility census was 51.Findings include:Observation during meal service on 05/06/26 at 12:07 P.M. revealed [NAME] #212 plating mechanical soft and pureed meals. […]

• No harm, potential for more than minimal, patternF919May 7, 2026

  Based on observation and staff interview, the facility failed to ensure common bathrooms, accessible to residents in the facility, had emergency call lights. This had the potential to affect 36 (#1, #2, #4, #6, #7, #8, #9, #12, #13, #16, #17, #19, #21, #22, #23, #24, #25, #26, #27, #28, #30, #31, #32, #34, #37, #38, #40, #41, #44, #45, #46, #47, #51, #52, #54, and #60) residents identified by the facility as independently ambulatory. The facility census was 51. Findings include: Observations on 05/04/26 at 9:30 A.M., 11:35 A.M., 2:15 P.M. and 4:45 P.M. revealed two public restrooms were kept unlocked when not in use, with the doors standing open. The two restrooms were located near the entrance lobby of the facility.Interview on 05/04/26 at 3:56 P.M. […]