Deficiency Index

Valley View Care Center

Grand Rapids, Michigan · CCN 235377

38 surveys since 2011, 13 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
173
Surveys
38
Harm or worse
13
Immediate jeopardy
4
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy4

Findings at the most serious level CMS records. 1 of these were recorded as past non-compliance — corrected before the survey.

Beyond CMS’s monthly file29/38

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
139
Ownership
For profit - Corporation
Chain
NEXCARE HEALTH SYSTEMS
County
Kent
Medicare-certified since
1978

CMS ratings

Overall
1
Health inspection
1
Staffing
4
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 82 for-profit facilities with 128 or more beds in Michigan.

Last survey on record

Jul 16, 2026

116 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.653.69
Registered-nurse hours per resident day0.53—
Annual nurse turnover43.5%43.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$52,989 across 3 penalties
Payment denials
2
Abuse icon
Flagged by CMS on Care Compare

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ24.0%K—L—
Actual harmG48.0%H—I—
No harm, potential for more than minimalD4080.0%E24.0%F24.0%
No harm, potential for minimalA—B—C—
CMS’s current file: 50 of the 173 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5503×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F6093×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • F6583×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F6893×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F8803×

    Provide and implement an infection prevention and control program.

In the surveyor’s words

From the most serious findings on record at Valley View Care Center, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF678Dec 10, 2025

    Based on interview and record review, the facility failed to perform First Aid and Cardiopulmonary Resuscitation (CPR) per the standards of practice in 1 (Resident #140) of 4 residents reviewed for death resulting in an Immediate Jeopardy when on [DATE] at approximately 7:10 am, Resident #140, whose advanced directive indicated he was a full code (every possible life-saving therapy if a serious event occurs, such as cardiac or respiratory arrest) was found by facility staff in a pool of blood and without a heartbeat. Neither First Aid nor CPR was initiated, and Resident #140 was pronounced dead by Emergency Medical Services (EMS) at 7:36 AM. […]

  • Immediate jeopardy, isolatedF689Sep 24, 2025

    This citation pertains to intake #2614156.Based on interview and record review the facility failed to adequately supervise, ensure safety and prevent an elopement of 1 (Resident #100) of 3 residents who were assessed to be at risk for elopement, resulting in an Immediate Jeopardy when Resident #100 left the premises on 8/30/25, alone, unbeknownst to staff and was returned on 8/31/25 after being missing for approximately 17 hours. The deficient practice placed all 17 residents a risk for elopement at risk for serious harm, serious injury, and/or death.Findings include:The Immediate Jeopardy began on 8/30/25 and was identified on 9/22/25 due to the facility's failure to adequately supervise, ensure safety, and prevent an elopement resulting in Resident #100 eloping from the building and was… […]

  • Actual harm, isolatedF689Jul 16, 2026

    This citation pertains to intake 3064222.Based on observation, interview, and record review the facility failed to ensure a sit-to-stand lift (mechanical mobility device that helps transition a resident from sitting to standing) was used correctly for 1 (Resident #1) of 3 residents reviewed for falls resulting in a fall, right femur (thigh bone) fracture (broken bone), increased pain, and a hospitalization to have a fracture surgically repaired.Findings include:Review of Resident #1 (R#1)'s admission Record, dated 7/14/26, indicated she had a responsible party (a designated individual acting on the resident's behalf)/Power of Attorney (POA; legal document that gives an individual authority to make decisions on behalf of someone else). […]

  • Actual harm, isolatedF600Dec 10, 2025

    Based on observation, interview, and record review, the facility failed to protect a resident's right to be free from resident-to-resident mental and verbal abuse for 2 (Resident #19 and Resident #96) of 3 residents reviewed for abuse, resulting in Resident #19 experiencing verbal threats and having profanity directed toward him by Resident #96. Findings include:Resident #19Review of an admission Record revealed Resident #19 was originally admitted to the facility on [DATE].Review of a Minimum Data Set (MDS) assessment for Resident #19 with a reference date of 10/15/25, revealed a Brief Interview for Mental Status (BIMS) assessment score of 15 /15, which indicated the resident was cognitively intact. […]

  • Actual harm, isolatedF760Mar 7, 2024

    This citation pertains to intake MI0014870. Based on interview and record review, the facility failed to prevent significant medication errors for 2 (R102 and R105) of 3 residents reviewed for medication errors, resulting in a change in condition, emergent transfer, and hospitalization for R102 and the potential for change in condition for R105. Findings include: According to R102's medical records diagnoses included multiple sclerosis (MS) (chronic, typically progressive disease involving damage to the sheaths of nerve cells in the brain and spinal cord), and epilepsy (seizure). […]

Read 29 findings in full →The most serious and the most recent: 29 of 173 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 16, 2026Complaint2 findings · 1 harm
  • Dec 10, 2025Standard and complaint8 findings · 2 harm
  • Sep 24, 2025Complaint1 finding · 1 harm
  • Aug 27, 2025Complaint1 finding
  • Mar 19, 2025Complaint5 findings
  • Oct 10, 2024Standard and complaint13 findings
  • Mar 7, 2024Complaint4 findings · 1 harm
  • Oct 4, 2023Standard and complaint12 findings · 1 harm
Show the 30 earlier surveys
  • Jul 26, 2023Complaint4 findings
  • Feb 28, 2023Complaint3 findings
  • Sep 1, 2022Standard10 findings · 1 harm
  • May 12, 2022Complaint2 findings
  • Sep 8, 2021Complaint1 finding
  • Jun 10, 2021Standard and complaint7 findings
  • Mar 17, 2021Complaint4 findings
  • Mar 2, 2021Complaint2 findings
  • Nov 13, 2020Infection control2 findings
  • Jul 30, 2020Complaint3 findings
  • Jun 25, 2020Complaint3 findings · 1 harm
  • Apr 29, 2020Infection control1 finding
  • Feb 6, 2020Complaint4 findings
  • Oct 7, 2019Complaint2 findings
  • Sep 18, 2019Complaint2 findings · 1 harm
  • Jul 24, 2019Standard10 findings
  • May 15, 2019Complaint1 finding
  • Feb 11, 2019Complaint2 findings
  • Jul 19, 2018Standard6 findings
  • Nov 3, 2017Complaint5 findings
  • May 11, 2017Standard15 findings
  • Mar 23, 2016Standard4 findings · 1 harm
  • May 6, 2015Complaint1 finding
  • Jan 29, 2015Standard9 findings · 2 harm
  • Jan 8, 2015Complaint2 findings
  • Jan 22, 2014Standard9 findings · 1 harm
  • Oct 26, 2012—4 findings
  • Jan 9, 2012—5 findings
  • Oct 18, 2011—1 finding
  • Feb 11, 2011—3 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction